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    Karaoke Equipment

    All karaoke products come with 1-year warranty. If the product is found defective in the first 30 days, we will replace with a new one free of charge. After 30 days, we will repair it and if the issue occurs for the 3rd time, we will exchange it for a new one. We will pay for all shipping cost.

    Return: you have 14 days to return any karaoke products. All original boxes and packagings must be kept, you pay for shipping charges both ways. We will provide shipping receipts for both ways and you just pay the amount on the receipt.

    Massage Chairs

    We make returning your massage chair easy. There are no restocking fees or hidden charges; customers will only be responsible for a flat fee of $250, which would be the total cost if you wish to return your massage chair. There are no other fees if the chair is returned in its original packaging with all the items that came with the chair (remote, power cord, and accessories)

    The customer is responsible for disassembling the chair and packing it back up in the original packaging. Once this is complete, we will have the chair picked up. If the chair is not returned in its original packaging, there will be an additional charge applied.

    RETURN POLICY:

    • Flat Fee Return - $250
    • No Restocking or Handling Fees
    • No Box $250 Charge

    RETURN POLICY GUIDELINES:

    • Must be returned in its original boxes. If not an additional charge will be applied.
    • White Glove Delivery is Non-Refundable. This is an additional service and therefore cannot be refunded. If you do return your chair and want white glove pickup, then there will be an additional charge applied.
    • Only orders in the contiguous US - It does not apply to Alaska, Hawaii, and Puerto Rico orders or international orders.
    • Chair must return with no damages to qualify for the flat free return.
    • Flat Fee Return policy only applies to products purchased at the advertised price which includes any on-site promos. Purchased made at negotiated prices can be returned in 30 days with a full refund minus any shipping charges.

    Any questions, please contact us at 800-640-5888 or info@tittac.com