Return Policy

Karaoke: speakers, amplifiers, microphones and accessories

We accept return within 14 days of the date of delivery, customers pay shipping both ways. If the item is found defective, we will exchange for new one free of charge within 30 days of delivery. After 30 days, we will repair it twice and if the issue occurs for the 3^rd time, we will exchange it for a new one within 1 year date of purchase. Within this 1 year, we will pay for all shipping and labor fees. For a one time upgrade, we offer 90 days without charge. You just pay the difference between the two items.  Delivery and set up fee is non-refundable. If we have to pick up the products, extra fee will apply. It will be equal to the original delivery/set up fee. 

Salon Equipment: pedicure chairs, salon furniture, hair equipment, spa parts

– 14 Day Return Policy – Unused Products Only

– Returns are only accepted within 14 days of the date of delivery. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

– Orders are subject to 10% cancellation fee if to cancel after 48 hours from the time the order was placed. All returned and refused shipments by customers will be charged a minimum 30% restocking fee in addition with shipping costs.

– To return your product, please email to info@tittac.com or call 800-640-5888 to process your return. will be responsible for shipping costs. If the product is received by us in unused and undamaged condition and in its original packaging, we will refund your purchase.

Our returns policy is through the manufacturer, meaning that they handle the return - the only part we play is coordinating with them. Our returns policy is through the manufacturer, meaning that they handle the return - the only part we play is coordinating with them.

Massage Chairs

Cancellations: We usually ship orders next day, if you choose to cancel your order after your massage chair has shipped, you will be liable for any shipping charges incurred as well as a 3% credit card processing fee.

Return: We take pride in our products and our customer service, for that reason, your satisfaction is our highest priority. If you would like to return your product, we do have a 30 day return policy.

We make returning your massage chair easy. There are no restocking fees or hidden charges; customers will only be responsible for a flat fee of $250, which would be the total cost if you wish to return your massage chair. There are no other fees if the chair is returned in its original packaging with all the items that came with the chair (remote, power cord, and accessories)

The customer is responsible for disassembling the chair and packing it back up in the original packaging. Once this is complete, we will have the chair picked up. If the chair is not returned in its original packaging, there will be an additional charge applied.

RETURN POLICY:

Flat Fee Return - $250

No Restocking or Handling Fees

No Box $250 Charge

RETURN POLICY GUIDELINES:

Must be returned in its original boxes. If not an additional charge will be applied.

White Glove Delivery is Non-Refundable. This is an additional service and therefore cannot be refunded. If you do return your chair and want white glove pickup, then there will be an additional charge applied.

Only orders in the contiguous US - It does not apply to Alaska, Hawaii, and Puerto Rico orders or international orders.

Chair must return with no damages to qualify for the flat free return.

Financing Fees are non-refundable. These range from 10%-15%.

Flat Fee Return policy only applies to products purchased at the advertised price which includes any on-site promos. Purchased made at negotiated prices can be returned in 30 days with a full refund minus any shipping charges.

Please contact email us info@titac.com or call 800-640-5888 for any questions or concerns.