When you purchase an item from one of our vendors (sellers), it is that seller's responsibility to ship the item.  After your order is placed, you will receive an order confirmation email containing a summary of your order and the date that your item is expected to ship.  We will notify you again by email once the seller has confirmed that your order will be shipped on or before the expected shipment date.

Before placing your order, you will have the option to choose the delivery method that most meets your needs.  Sellers have two business days to accept and ship your order.  If they do not accept your order due to the item being pre-sold or otherwise unavailable, you will receive an email so that you may make an alternate selection. 

Sellers have the most up to date order information about the items that they provide.  We encourage you to contact our service department and the seller via our ticket system. To sumit a ticket regarding your order, please click here.

The product listed on Tittac marketplace is the property of the the seller listing it. Tittac does not take possession of or handle any items purchased from the sellers. All orders from our marketplace are shipped separately (each with an individual shipping cost) by or on behalf of the seller. This includes shipments from the same Seller.

Shipping charges associated with each marketplace item are displayed on the Order Review page during checkout, before submitting your order. Since Marketplace items are shipped by our authorized sellers directly, some products are not eligible for Free Shipping.

Please note: If, in a single order, you purchase an item from Tittac and an item from one of our sellers, the Tittac portion of your order will be separately packed and shipped by or on behalf of Tittac.com.

Tittac and our sellers offer free delivery in the US 48 contigous states for the following categories: pedicure chairs, massage chairs and karaoke equipment unless states otherwise on the product shipping detailed page. 

More About Marketplace Shipping

Business Days are Monday through Friday, excluding holidays observed by the Fedex and freight companies.

The estimated date of arrival depends on your location, and the delivery speed you choose during checkout.

The arrival times shown for International shipping indicate the amount of time it will take for an order to reach the recipient's local post office. The time it takes for that order to get from the local post office to the recipient's address can vary widely from country to country.

Shipping to Hawaii, Alaska and International addresses

Tittac and our sellers offer wordwide shipping. For small items, We recommend shipping via Fedex International for the fastest, most reliable service, but we are happy to ship via USPS International as well. All shipping rates are determined by the weight and size of your package. For large items such as pedicure chairs, massage chairs and salon furniture, we use various reliable ocean freight companies. We usually go with company with the lowest rate. For accurate shipping cost, please contact our service department at [email protected] or for a quicker response you can contact us and our seller on the product detailed page. 

Please note: Because Marketplace items are sourced from physical stores or professional retailers, they are subject to prior sale, in which case your order will be cancelled or refunded.  If this occurs, teller will notify Tittac, and we will notify you by email immediately.