3-Year
Limited Warranty
- Year 1: In-home service, parts, and labor
- Years 2–3: Replacement parts only
The Osaki 3D Otamic LE massage chair is designed with advanced 3D technology and a 53-inch SL track system. Unlike traditional massage chairs, the Otamic LE is engineered with premium Japanese brushless motors, delivering one of the smoothest, quietest, and most reliable massage experiences available. It also features Osaki’s tri-core processor for faster response, smoother transitions, and exceptional durability. Additional highlights include automatic footrest extension and soothing heat therapy in the footrest area.
Advanced 3D Rollers
The Otamic LE offers 5 levels of adjustable 3D massage roller depth, allowing you to control the intensity of your massage. Adjust the roller depth anytime during both automatic and manual massage sessions for a fully personalized experience.
Full Body Air Massage
The Otamic LE features a streamlined airbag system that uses fewer airbags while still providing a comprehensive air compression massage. This optimized design increases the chair’s durability and reliability for long-term use.
Bluetooth Speakers
Enjoy your favorite music or answer calls easily with high-quality Bluetooth speakers discreetly built into the headrest for an immersive relaxation experience.
Extendable Footrest
The automatic footrest extends up to 6 inches to comfortably accommodate users of various heights. During the reclining process, the footrest adjusts to position your legs at the ideal length for complete relaxation.
Waist & Foot Heat Therapy
The Otamic LE features two separate heating zones: lumbar and foot. Activate the heat function through the main control panel or side controls to enhance circulation, ease muscle tension, and maximize massage benefits.
SL-Track Technology
The Otamic LE is equipped with Osaki’s latest SL-track design, extending from the neck and shoulders down to the glutes and upper thighs. Paired with body scanning technology, the chair delivers a tailored massage experience for users ranging from 5'0" to 6'3".
Space Saving Design
The Otamic LE features innovative space-saving technology, requiring only 3 inches of clearance from the wall even in full recline. The chair glides forward before reclining, conserving space without sacrificing comfort.
2 Stage Zero Gravity
Experience weightlessness with two levels of zero gravity recline. The chair elevates your legs above heart level, reducing spinal pressure and enhancing relaxation. Adjust recline settings manually or automatically to your preference.
Specifications
Osaki OS-3D Otamic Massage Chair |
|
| Recommended Height Range | 5'0" - 6'3" |
|
Recommended Weight Limit
|
270lbs.
|
|
Ability to target specific body areas
|
Yes
|
|
Heat therapy
|
Lumbar & Foot
|
|
Rollers under your feet
|
Yes
|
|
Roller Type
|
3D
|
|
Roller massage under the seat
|
No
|
|
Roller track length
|
53"
|
|
Adjustable back roller intensity
|
Yes
|
|
Stretch massage
|
Yes
|
|
Space Saving
|
Yes
|
|
Zero Gravity
|
2 stages
|
|
Recline to elevate legs above the heart
|
No
|
|
Body scan for custom massage
|
Yes
|
|
Styles of massage
|
Kneading, Tapping, Swedish, Shatsu, Kneading & Tapping, Rolling
|
|
Deep tissue capability
|
No
|
|
Number of preset massage programs
|
9
|
|
Abililty to manually set massage
|
Yes
|
|
Vibration massage
|
No
|
|
Built in music player
|
No
|
|
Adjustable roller width
|
Yes
|
|
Adjustable roller speeds
|
Yes
|
|
Airbag massage body areas
|
Arm, Calf, Foot, Hand, Hip and Thigh, Upper Arm and Shoulder
|
|
Number of airbags
|
30
|
|
Duration of massage programs
|
5 to 30 Minutes
|
|
Chair dimensions
|
52L x 29.5W x 46.5H
|
|
Chair dimensions (fully reclined)
|
68L x 29.5W x 34H
|
|
Weight of massage chair
|
220.5lbs
|
|
Big Box Size (L" x W" x H")
|
52"L x 32"W x 36"H
|
| Big Box Contents | Base of Chair, Remote, Backpad, Installation Hardware |
| Small Box Size (L" x W" x H") | 32"L x 24"W x 18"H |
| Small Box Contents | Side Arm Panels |
| Shipping Weight | 250lbs. |
|
Manufactured in
|
China
|
Osaki Massage Chair Warranty
Osaki massage chairs are covered against defects in materials and workmanship under normal residential use. Coverage begins on the original purchase date and applies only to the original purchaser.
Warranty Coverage
5-Year
Limited Warranty
- Years 1–3: In-home service, parts, and labor
- Years 4–5: Replacement parts only
Warranty coverage varies by model. Please refer to the product specifications to confirm whether the chair includes the 3-year or 5-year limited warranty.
What Is Not Covered
- Physical, accidental, or cosmetic damage
- Commercial, corporate, rental, or institutional use
- Misuse, neglect, improper maintenance, or failure to follow instructions
- Unauthorized repairs, alterations, or modifications
- Electrical disturbances, power surges, or loss of power
- Environmental damage, including rust, corrosion, fire, flood, wind, hail, earthquake, or tornado
- Shipping or handling damage
- Normal wear, including fading, fabric pilling, stitching, Velcro, and zippers
- Products purchased from unauthorized resellers
Osaki warranties are non-transferable and apply only to the original purchaser. Loss of use while the product is being inspected or repaired is not covered.
Need Warranty Service?
Contact TITTAC Customer Support with your order number and a description of the issue. Photos or videos may be requested to assist with diagnosis. Our team will help coordinate the appropriate warranty service with Osaki.
Shipping, Exchanges & Returns
Review the delivery options, inspection requirements, and 30-day exchange and return terms for TITTAC massage chairs.
Free Curbside Freight Delivery
Massage chairs include free curbside freight delivery to the 48 contiguous United States. Delivery is generally estimated at 7 to 10 days, but timing may vary by product availability, destination, and freight carrier schedule.
Curbside delivery is made to the curb, driveway, or nearest safe exterior location accessible by the freight truck.
Curbside delivery does not include:
- Moving the chair inside the home
- Stairs, upper floors, or room placement
- Unpacking or assembly
- Removal of boxes and packaging materials
The customer is responsible for arranging sufficient help and equipment to move the chair from the delivery location into the home.
White Glove Delivery
White Glove Delivery is available for an additional charge. Pricing and included services vary by chair model, delivery address, and local service provider.
- The chair is delivered through a local delivery and assembly provider
- The provider contacts the customer to arrange an appointment
- In-home delivery and assembly are provided according to the confirmed service level
- Stairs, room placement, unpacking, and packaging removal must be confirmed in advance
White Glove Delivery generally adds 7 to 10 days to the regular delivery estimate. All White Glove charges are non-refundable once the service has been arranged.
Alaska & Hawaii
Free shipping does not apply to Alaska or Hawaii. Please contact TITTAC before ordering to confirm available delivery options and receive a freight quote.
Inspect Your Delivery
Inspect the packaging and visible condition of the chair before signing the delivery receipt.
- Note all visible damage clearly on the delivery receipt
- Take photos of the packaging, shipping labels, damage, and receipt
- Contact TITTAC as soon as possible
- For severe damage, contact TITTAC before refusing delivery whenever possible
Signing without a damage notation may limit the ability to file a successful freight claim. Concealed damage or functional issues discovered after unpacking should be reported promptly.
30-Day Exchanges & Returns
A massage chair may be requested for exchange or return within 30 days from the purchase date. TITTAC approval and return instructions are required before the chair is shipped back.
Return for a Refund
- The customer is responsible for the original outbound freight cost
- The customer is responsible for return freight
- Applicable freight charges will be deducted from the refund
- White Glove Delivery charges are non-refundable
Exchange for Another Chair
- Price differences are adjusted according to the replacement chair
- Applicable freight charges are the customer's responsibility
- Higher- and lower-priced exchanges may have different freight treatment
- White Glove service for a replacement chair is charged separately
Returned chairs must be securely packaged for freight transport. The customer is responsible for damage caused by improper return packaging.
Refused or Undeliverable Shipments
Customers may be responsible for outbound freight, return freight, redelivery, storage, and any White Glove charges already incurred when delivery is refused without approval, an appointment is missed, or an incorrect or incomplete address is provided.
Questions About Delivery or Returns?
Contact TITTAC for White Glove pricing, Alaska or Hawaii freight quotes, delivery damage assistance, and exchange or return authorization.
