3-Year
Limited Warranty
- Year 1: In-home service, replacement parts, and labor
- Years 2–3: Replacement parts only
Osaki Platinum Solis Duo 4D+ Massage Chair
Advanced dual-mechanism massage with a flexible 190° stretch experience
The Osaki Platinum Solis Duo 4D+ is designed for customers who want a more immersive full-body massage with advanced back coverage, deep stretching, extensive air compression, heated lumbar comfort, and specialized calf and foot massage.
Its 4D dual-mechanism system, independently managed massage controls, flexible track, 190° spinal decompression stretch, and automatic body-fit features work together to create a highly adjustable massage experience for everyday relaxation at home.
Best for
Users who want an advanced massage chair with dual-mechanism coverage, a strong stretching program, extensive air compression, and focused lower-body massage.
Massage feel
The Solis Duo combines adjustable 4D massage with a flexible reclining track, producing a deeper, more dynamic massage that can transition from targeted back work to a full-body stretch.
Room fit
The chair requires approximately 10 inches of rear clearance and measures 81 inches long when reclined. Measure the room, doorway, hallway, and delivery path before ordering.
Key massage features
These are the main Solis Duo features most customers should understand before choosing this chair.
4D Dual-Mechanism Massage System
The Solis Duo uses a dual-mechanism design to provide broader and more flexible massage coverage along the body. Its 4D technology can vary massage depth, speed, rhythm, and intensity to create a more dimensional massage experience.
- Dual mechanisms support more complete massage coverage.
- 4D movement helps create deeper and more varied massage pressure.
- Separate mechanism control allows the massage system to coordinate different massage zones more effectively.
Flexible Track with 190° Spinal Decompression Stretch
Unlike a traditional fixed-angle SL-Track, the Solis Duo uses a flexible track that allows the chair to open into an extended reclining position. This supports a 190° stretch designed to lengthen the body and create a more complete spinal decompression-style experience.
- Flexible track moves beyond the limitations of a fixed-angle massage track.
- 190° extension supports a longer, more open full-body stretch.
- Pairs with the massage mechanisms for a more dynamic stretching session.
54 Air-Cell Compression Massage
A total of 54 air cells provide rhythmic compression around the shoulders, arms, hips, calves, and feet. The air massage works with the roller system to create a fuller massage experience around the body.
- Air compression covers major upper- and lower-body areas.
- Rhythmic inflation helps hold, press, and relax selected zones.
- Especially useful for users who enjoy a more enveloping massage feel.
Graphene Lumbar Heating
The Solis Duo uses lumbar heating to add gentle warmth across the lower back during compatible massage sessions. The heating range is approximately 75–83°F.
- Targets the lumbar area with soothing warmth.
- Complements roller massage and stretching programs.
- Useful for customers who prefer a warmer, more relaxing massage session.
Extended Calf Massage with Calf and Foot Rollers
The extended calf section measures approximately 13.5 inches and is designed to provide more lower-leg coverage. Spinning calf rollers and specialized foot rollers massage from the calves through the soles, while the automatic footrest extends up to 5 inches to accommodate different users.
- One roller in each calf section supports focused lower-leg massage.
- Two rollers in each foot section provide heel-to-toe coverage.
- Automatic footrest extension helps improve fit for different heights and body types.
Intelligent Voice Recognition and Touchscreen Control
The Solis Duo offers two convenient ways to manage the massage. The touchscreen controller provides direct access to programs and adjustments, while intelligent voice recognition supports selected hands-free commands listed in the owner manual.
- Touchscreen interface makes programs and settings easier to navigate.
- Voice recognition adds hands-free convenience during a massage.
- Side controls provide quick access to commonly used chair functions.
Additional comfort and control features
These supporting features make the Solis Duo more flexible, convenient, and enjoyable for regular home use.
18 Auto Programs
Choose from 18 preset sessions, including full-body relaxation, stretching, upper-body, lower-body, pressure-release, and targeted wellness-style programs.
5 Massage Styles
Manual massage options include kneading, tapping, knead-and-tap, Shiatsu, and rolling.
Zero Gravity Recline
The Zero Gravity position reclines the body into a more supported angle for a relaxed massage experience.
Two Separate Mechanism Controls
The chair uses separate control management for its massage mechanisms to coordinate the massage experience across different zones.
Automatic Footrest Extension
The footrest can automatically extend up to approximately 5 inches to improve leg fit for different users.
Extended Calf Section
The approximately 13.5-inch calf section provides more coverage than many standard massage-chair calf rests.
HD Bluetooth Surround Speakers
Built-in Bluetooth speakers let users enjoy music, guided relaxation, or other audio during a massage session.
LED Mood Lighting
Integrated LED lighting adds a calm visual atmosphere around the chair during evening or low-light use.
Side Control Panel
Convenient side controls provide quick access to frequently used chair functions without opening the full controller menu.
Removable Headrest
The removable headrest lets users adjust cushioning and head position based on comfort preference.
Phone Holder
A built-in phone holder keeps a compatible mobile device within easy reach while the chair is in use.
USB Charging
An integrated USB charging connection helps keep a compatible device powered during longer relaxation sessions.
Before you choose the Solis Duo
The Solis Duo is a large, advanced massage chair. Before purchase, confirm that its massage strength, seat fit, room dimensions, doorway clearance, delivery path, warranty, and delivery option are suitable for your home.
- Measure the final placement area using both upright and reclined dimensions.
- Confirm a minimum doorway width of approximately 30 inches.
- Plan for approximately 10 inches of rear wall clearance.
- Ask Tittac about curbside and White Glove delivery expectations before ordering.
Osaki Platinum Solis Duo 4D+ FAQ
Who is the Solis Duo best suited for?
The Solis Duo is best suited for customers who want an advanced massage chair with dual-mechanism massage, a strong 190° stretch, extensive air compression, lumbar heat, and specialized calf and foot massage.
What is the benefit of the flexible track?
The flexible track allows the chair to move beyond the fixed angle of a conventional SL-Track. This helps the Solis Duo open into a flatter position and support its extended 190° stretching program.
How much wall clearance does the Solis Duo need?
The product information recommends placing the chair approximately 10 inches from the wall so it can complete its reclining motion. Always verify the final room layout before delivery.
What are the main lower-body massage features?
The Solis Duo includes an extended calf section, spinning calf rollers, specialized foot rollers, air compression around the calves and feet, and an automatic footrest that can extend up to approximately 5 inches.
Does the heating or stretching function provide medical treatment?
No. The chair is designed for comfort and relaxation. Its massage, heat, stretching, and voice-control features are not medical diagnosis or treatment and should not replace advice from a healthcare professional.
Get help choosing the right massage chair
Local customers can visit the showroom. Out-of-state customers can get help by phone, text, or chat before ordering.
- Compare massage style, chair size, and comfort features before ordering.
- Ask about delivery options, setup expectations, warranty coverage, and return details for your location.
- Get help by phone, text, chat, or showroom visit depending on where you live.
Need help before ordering? Talk with Tittac before you choose your massage chair.
Local customers can compare massage chairs in person. Out-of-state customers can still get help by phone, text, or chat before ordering.
Specifications
| Product Name | Osaki Platinum Solis Duo 4D+ |
|---|---|
| Maximum User Weight | 330 lbs |
| Shoulder Width | 19.0" |
| Seat Width | 21.0" |
| Minimum Doorway Width | 30.0" |
| Chair Dimensions | |
| Dimensions Upright | 30.0" W x 63.0" L x 48.4" H |
| Dimensions Reclined | 30.0" W x 81.0" L x 37.4" H |
| Recommended Distance from Wall | 10" |
| Chair Weight | 286.0 lbs |
| Shipping Information | |
| Package Dimensions | 35.0" W x 56.0" L x 50.0" H |
| Package Weight | 324.0 lbs |
| Massage System | |
| Massage Track Type | Flexible Track System |
| Massage Mechanism | 4D Dual Mechanism |
| Mechanism Control | 2 Separate Mechanism Controllers |
| Maximum Stretch Position | 190° |
| Massage Styles | Kneading, Tapping, Knead & Tap, Shiatsu, and Rolling |
| Calf Rollers | Yes, Spinning |
| Foot Rollers | Yes |
| Air Massage & Comfort | |
| Total Air Cells | 54 |
| Air Massage Areas | Shoulders, Arms, Hips, Calves, and Feet |
| Lumbar Heating | Yes, Approximately 75–83°F |
| Zero Gravity | Yes |
| Automatic Footrest Extension | Up to 5" |
| Extended Calf Rest Length | 13.5" |
| Removable Headrest | Yes |
| Programs & Controls | |
| Auto Programs | 18 Programs |
| Manual Massage Styles | 5 Styles |
| Remote Type | Touchscreen Controller |
| Voice Recognition | Yes |
| Side Control Panel | Yes |
| Entertainment & Electrical | |
| Bluetooth Speakers | Yes, HD Surround Speakers |
| LED Mood Lighting | Yes |
| Phone Holder | Yes |
| USB Charging | Yes |
| Power Supply | 110–120V |
| Rated Frequency | 50 / 60Hz |
| Available Colors | Black, Taupe, and Brown |
Please measure your room, doorway, hallway, stairway, and delivery path before ordering. To estimate usable doorway clearance, measure the narrowest inside width and account for hinges, trim, and any door that cannot open fully.
Downloads
Download the Osaki Platinum Solis Duo 4D+ owner manual for operating instructions, safety information, massage programs, voice commands, care, and maintenance.
Osaki Massage Chair Warranty
Osaki massage chairs include a manufacturer limited warranty covering eligible defects in materials and workmanship during normal residential use. Coverage begins on the original purchase date and applies only to the original purchaser.
Warranty Included With Your Chair
The warranty included with this model is shown in the preselected Warranty option above the Add to Cart button. That is the coverage that applies to your purchase and it is included at no additional charge.
Osaki Warranty Coverage by Model
5-Year
Limited Warranty
- Years 1–3: In-home service, replacement parts, and labor
- Years 4–5: Replacement parts only
Osaki warranty terms vary by model. The two plans above are shown for reference only and are not optional upgrades. Only the warranty displayed in the preselected Warranty option for this product applies to your order.
What Is Not Covered
- Physical, accidental, or cosmetic damage
- Commercial, corporate, rental, institutional, or other non-residential use
- Misuse, neglect, improper maintenance, or failure to follow the manufacturer’s instructions
- Unauthorized repairs, alterations, modifications, or use of non-approved replacement parts
- Damage caused by electrical disturbances, power surges, improper voltage, or loss of power
- Environmental damage, including rust, corrosion, fire, flood, wind, hail, earthquake, or tornado
- Shipping, delivery, moving, or handling damage
- Normal wear and cosmetic aging, including fading, fabric pilling, stitching, Velcro, and zippers
- Products purchased from an unauthorized reseller or without valid proof of purchase
Osaki warranties are non-transferable and apply only to the original purchaser. Temporary loss of use while the chair is being inspected, serviced, or repaired is not covered.
Need Warranty Service?
Contact TITTAC Customer Support with your order number and a clear description of the issue. Photos or videos may be requested to help identify the problem. Our team will review the information and help coordinate the appropriate warranty service with Osaki.
Shipping, Exchanges & Returns
Review the delivery options, inspection requirements, and 30-day exchange and return terms for TITTAC massage chairs.
Free Curbside Freight Delivery
Massage chairs include free curbside freight delivery to the 48 contiguous United States. Delivery is generally estimated at 7 to 10 days, but timing may vary by product availability, destination, and freight carrier schedule.
Curbside delivery is made to the curb, driveway, or nearest safe exterior location accessible by the freight truck.
Curbside delivery does not include:
- Moving the chair inside the home
- Stairs, upper floors, or room placement
- Unpacking or assembly
- Removal of boxes and packaging materials
The customer is responsible for arranging sufficient help and equipment to move the chair from the delivery location into the home.
White Glove Delivery
White Glove Delivery is available for an additional charge. Pricing and included services vary by chair model, delivery address, and local service provider.
- The chair is delivered through a local delivery and assembly provider
- The provider contacts the customer to arrange an appointment
- In-home delivery and assembly are provided according to the confirmed service level
- Stairs, room placement, unpacking, and packaging removal must be confirmed in advance
White Glove Delivery generally adds 7 to 10 days to the regular delivery estimate. All White Glove charges are non-refundable once the service has been arranged.
Alaska & Hawaii
Free shipping does not apply to Alaska or Hawaii. Please contact TITTAC before ordering to confirm available delivery options and receive a freight quote.
Inspect Your Delivery
Inspect the packaging and visible condition of the chair before signing the delivery receipt.
- Note all visible damage clearly on the delivery receipt
- Take photos of the packaging, shipping labels, damage, and receipt
- Contact TITTAC as soon as possible
- For severe damage, contact TITTAC before refusing delivery whenever possible
Signing without a damage notation may limit the ability to file a successful freight claim. Concealed damage or functional issues discovered after unpacking should be reported promptly.
30-Day Exchanges & Returns
A massage chair may be requested for exchange or return within 30 days from the purchase date. TITTAC approval and return instructions are required before the chair is shipped back.
Return for a Refund
- The customer is responsible for the original outbound freight cost
- The customer is responsible for return freight
- Applicable freight charges will be deducted from the refund
- White Glove Delivery charges are non-refundable
Exchange for Another Chair
- Price differences are adjusted according to the replacement chair
- Applicable freight charges are the customer's responsibility
- Higher- and lower-priced exchanges may have different freight treatment
- White Glove service for a replacement chair is charged separately
Returned chairs must be securely packaged for freight transport. The customer is responsible for damage caused by improper return packaging.
Refused or Undeliverable Shipments
Customers may be responsible for outbound freight, return freight, redelivery, storage, and any White Glove charges already incurred when delivery is refused without approval, an appointment is missed, or an incorrect or incomplete address is provided.
Questions About Delivery or Returns?
Contact TITTAC for White Glove pricing, Alaska or Hawaii freight quotes, delivery damage assistance, and exchange or return authorization.
