4D Rollers Brookstone Mach IX
4D Vario Motion Rollers

Experience one of the most advanced massage systems with 4D Vario Motion rollers that mimic the precise speed and movement of human hands. Enjoy wider coverage and a more accurate massage tailored to your body.

Body Scan Technology Brookstone Mach IX
Advanced Body Scanning

Smart sensors inside the rollers automatically detect your shape and size, adjusting the massage to match your body’s curves, ensuring a perfectly customized experience every time.

SL-Track System Brookstone Mach IX
SL-Track System

The 54-inch SL-Track follows the natural curve of your spine, providing massage from your neck down to the glutes, delivering full-body relief and muscle recovery where you need it most.

Touchscreen Tablet Brookstone Mach IX
7” Touchscreen Tablet Control

Effortlessly control all massage functions with the 7” tablet. Save custom programs and switch languages, including English, Spanish, French, Chinese, and Vietnamese, all at your fingertips.

Space-Saving Technology Brookstone Mach IX
Space-Saving Design

Ideal for any room, the Mach IX requires only 1 inch of clearance behind the backrest. The chair slides forward as it reclines, maximizing your living space without compromising comfort.

Bluetooth Speakers Brookstone Mach IX
Bluetooth Speakers & Chromotherapy

Surround yourself with sound using built-in Bluetooth speakers. Enhance relaxation with 8 soothing chromotherapy light modes, promoting mood balance and wellness during your massage.

Auto Massage Programs Brookstone Mach IX
12 Auto Programs + 3 Memory Settings

Choose from 12 automatic massage programs and 6 massage techniques. Save up to 3 custom massage routines for quick access to your personalized relaxation sessions.

Foot Reflexology Brookstone Mach IX
Reflexology Foot Massage

Stimulate pressure points with reflexology foot rollers, improving circulation, relieving soreness, and promoting whole-body wellness through this ancient healing technique.

Quick Control Panel Brookstone Mach IX
Quick Access Controls

Located conveniently on the armrest, the quick-access controls let you adjust intensity, pause, or start an auto massage program instantly for uninterrupted relaxation.

Heat Therapy Brookstone Mach IX
Full Body Heat Therapy

Targeted heat therapy for the lumbar, knees, and calves helps relieve muscle tension, improve circulation, and amplify the benefits of your massage.

Wireless Charging Pad Brookstone Mach IX
Wireless Charging Pad

Stay connected and powered up with a built-in Qi wireless charging pad. Simply place your compatible device on the pad and recharge while you relax.

Alexa Voice Control Brookstone Mach IX
Alexa Voice Control

Control your massage with simple voice commands. Just say, “Alexa, turn on the massage chair,” and enjoy hands-free operation for ultimate convenience.

Specifications

Brookstone Mach IX

Recommended Weight Limit
253lbs.
Recommended User Height
5'0" - 6'2"
Roller Type
4D 
Roller Length
54"
Roller Track Type
SL-Track
Roller Glute Massage
Yes
Zero Gravity
One Touch with 2 Position
Roller Width Adjustment
Yes
Roller Speed Adjustment
Yes
Roller Intensity Adjustment
Yes
Air Compression Massage
Arm, Calf, Foot, Hand, Hip & Thigh
Airbag Strength Adjustment
Yes
Foot Rollers
Yes
Auto Programs
12 Programs
Ottoman Length Adjustment
Automatic
Deep Tissue Massage
Yes
Body Scan Technology
Yes
Memory Programs Yes
Stretch Program Yes
Massage Techniques Knead, Tap, Swedish, Clap, Shiatsu, and Rolling
Spot & Partial Massage Yes
Recline  Automatic
Chromotherapy Yes
Vibration No
Upholstery High Quality Synthetic Leather
Total Airbags 44
Removable Back Pad Yes
MP3 Player No
Remote Type 7" Tablet Touch Screen
Distance from Wall 1"
Seat Width 18"
Dimensions Upright (L" x W" x H") 62.6" x 31.9" x 46.2"
Dimensions Recline (L" x W" x H") 70.9" x 31.1" x 43.5"
Weight
302lbs
Massage Chair Delivery & Returns

Shipping, Exchanges & Returns

Review the delivery options, inspection requirements, and 30-day exchange and return terms for TITTAC massage chairs.

Free Curbside Delivery 48 contiguous United States
Estimated Delivery Generally 7–10 days
White Glove Available Additional charge applies
30-Day Policy Prior approval required

Free Curbside Freight Delivery

Massage chairs include free curbside freight delivery to the 48 contiguous United States. Delivery is generally estimated at 7 to 10 days, but timing may vary by product availability, destination, and freight carrier schedule.

Curbside delivery is made to the curb, driveway, or nearest safe exterior location accessible by the freight truck.

Curbside delivery does not include:
  • Moving the chair inside the home
  • Stairs, upper floors, or room placement
  • Unpacking or assembly
  • Removal of boxes and packaging materials

The customer is responsible for arranging sufficient help and equipment to move the chair from the delivery location into the home.

White Glove Delivery

White Glove Delivery is available for an additional charge. Pricing and included services vary by chair model, delivery address, and local service provider.

  • The chair is delivered through a local delivery and assembly provider
  • The provider contacts the customer to arrange an appointment
  • In-home delivery and assembly are provided according to the confirmed service level
  • Stairs, room placement, unpacking, and packaging removal must be confirmed in advance

White Glove Delivery generally adds 7 to 10 days to the regular delivery estimate. All White Glove charges are non-refundable once the service has been arranged.

Alaska & Hawaii

Free shipping does not apply to Alaska or Hawaii. Please contact TITTAC before ordering to confirm available delivery options and receive a freight quote.

Inspect Your Delivery

Inspect the packaging and visible condition of the chair before signing the delivery receipt.

  • Note all visible damage clearly on the delivery receipt
  • Take photos of the packaging, shipping labels, damage, and receipt
  • Contact TITTAC as soon as possible
  • For severe damage, contact TITTAC before refusing delivery whenever possible

Signing without a damage notation may limit the ability to file a successful freight claim. Concealed damage or functional issues discovered after unpacking should be reported promptly.

30-Day Exchanges & Returns

A massage chair may be requested for exchange or return within 30 days from the purchase date. TITTAC approval and return instructions are required before the chair is shipped back.

Return for a Refund

  • The customer is responsible for the original outbound freight cost
  • The customer is responsible for return freight
  • Applicable freight charges will be deducted from the refund
  • White Glove Delivery charges are non-refundable

Exchange for Another Chair

  • Price differences are adjusted according to the replacement chair
  • Applicable freight charges are the customer's responsibility
  • Higher- and lower-priced exchanges may have different freight treatment
  • White Glove service for a replacement chair is charged separately

Returned chairs must be securely packaged for freight transport. The customer is responsible for damage caused by improper return packaging.

Refused or Undeliverable Shipments

Customers may be responsible for outbound freight, return freight, redelivery, storage, and any White Glove charges already incurred when delivery is refused without approval, an appointment is missed, or an incorrect or incomplete address is provided.

Questions About Delivery or Returns?

Contact TITTAC for White Glove pricing, Alaska or Hawaii freight quotes, delivery damage assistance, and exchange or return authorization.

TITTAC LLC 8762 Garden Grove Blvd., Suite 105 Garden Grove, CA 92844 800-640-5888
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