3-Year
Limited Warranty
- Year 1: In-home service, replacement parts, and labor
- Years 2–3: Replacement parts only
Osaki 4D Atlas XL Massage Chair
Oversized 4D massage comfort engineered for taller and larger users
The Osaki 4D Atlas XL is designed for users who need more room, stronger support, and a better overall fit than a standard massage chair can provide. Its reinforced frame supports users up to 400 pounds and accommodates heights up to 6'8", while the wider shoulder, seat, arm, and leg areas create a more comfortable massage position.
Advanced 4D roller control, Smart Body Scan, SL Flex Track coverage, full-body air compression, focused calf and foot massage, heat, and an 11-inch leg extension work together to deliver a spacious and highly adjustable massage experience at home.
Best for
Taller or larger users who need a wider seat, broader shoulder room, reinforced support, extended leg fit, and a massage chair rated up to 400 pounds.
Massage feel
The Atlas XL delivers deep, adjustable 4D massage with broad SL-track coverage, strong air compression, and detailed calf and foot massage.
Room fit
The chair requires approximately 12 inches of rear clearance and measures 35 inches wide. Measure the room, doorway, turns, and delivery path carefully before ordering.
Key massage features
These are the main Atlas XL features most customers should understand before choosing this chair.
Size-Accommodating XL Design
The Atlas XL was engineered specifically for taller and larger users. Its reinforced steel construction, wider openings, extended backrest, and oversized seating area create more room while maintaining stable support.
- Supports users up to 400 pounds.
- Designed to accommodate heights up to 6'8".
- Provides approximately 26 inches of shoulder width and 23 inches of seat width.
4D Massage with Smart Body Scan
The 4D massage mechanism allows users to adjust roller intensity, speed, width, and depth for a more lifelike massage. Smart Body Scan maps the user’s back and helps align the rollers from the neck through the glute area.
- Adjustable 4D roller depth, speed, width, and intensity.
- Body scanning helps improve shoulder and back alignment.
- Designed to create more consistent coverage across different body sizes.
SL Flex Track System
The SL Flex Track follows the natural curve of the body while adding flexibility through the reclining motion. Massage coverage extends from the neck and shoulders through the lower back, glutes, and hamstrings.
- Provides extended neck-to-hamstring coverage.
- Flexible track movement supports more adaptable reclining.
- Helps create a stronger stretch from the calves through the lower back.
Zero Gravity and Space-Saving Recline
The one-stage Zero Gravity position supports the body at a relaxed reclining angle during massage. The chair can complete its recline when positioned approximately 12 inches from the wall.
- Zero Gravity provides a supported, weight-distributed position.
- Recline can be selected automatically or adjusted manually.
- Plan for approximately 12 inches of space behind the chair.
48-Cell Air Massage and Heating Therapy
Forty-eight air cells provide layered compression around the body, while heating pads add warmth to the lumbar and foot areas. The listed heating range is approximately 75–83°F.
- Extensive air compression supports a fuller massage feel.
- Heat targets the lower back and feet.
- Air massage, warmth, and roller movement work together during compatible programs.
Deep Calf Massage
The calf section combines 14 air cells with four bumpers beneath the calves to create focused compression and contact around the lower legs.
- Fourteen air cells surround and compress the calves.
- Four bumpers provide added contact beneath the lower legs.
- Designed for users who want stronger calf-focused massage.
Specialized Foot Rollers and 11-Inch Leg Extension
The Atlas XL combines 16 foot air cells with six rollers beneath the feet for broad heel-to-toe coverage. The legrest extends up to approximately 11 inches, including about 6 inches through the foot section and 5 inches through the calf section.
- Six rollers provide detailed sole massage.
- Sixteen air cells add compression around the feet.
- The 11-inch extension helps accommodate users up to approximately 6'8".
Additional comfort and control features
These supporting features make the Atlas XL easier to use and more complete for regular home relaxation.
20 Auto Programs
Preset sessions include unwind, stretch, muscle, spine care, waist and glutes, leg and foot, sports recovery, office relief, vitality, and other targeted options.
5 Manual Programs
Manual massage techniques include kneading, knocking, tapping, knead-and-tap, and Shiatsu.
Touchscreen Controller
The touchscreen interface makes it easier to select programs, adjust intensity, and manage chair settings.
Quick Side Control Panel
Controls integrated into the armrest provide fast access to frequently used adjustments.
Bluetooth Speakers
Built-in speakers let users enjoy music, audiobooks, or calming audio during a massage.
USB-C Charging
The integrated USB-C port provides convenient charging for compatible devices.
Removable Headrest
Removing the headrest can reduce cushioning and create a more direct massage sensation around the neck and upper back.
LED Lighting
Integrated LED lighting adds a calm visual atmosphere around the chair during evening use.
Reinforced Steel Frame
The reinforced structure supports the Atlas XL’s wider design and higher 400-pound weight rating.
Wide Arm Openings
Broader arm sections improve accessibility and comfort for larger users.
Wide Calf Openings
The legrest is designed with more room around the calves for a more comfortable fit.
Extended Backrest
The taller backrest helps support users up to approximately 6'8".
Before you choose the Atlas XL
The Atlas XL is significantly larger and heavier than a standard massage chair. Before purchase, confirm the user fit, room dimensions, doorway width, delivery turns, floor access, warranty, and delivery option.
- Measure the final placement area in both upright and reclined positions.
- Confirm whether delivery will use the assembled width or disassembled width.
- Allow approximately 12 inches of rear wall clearance.
- Ask Tittac about curbside and White Glove delivery expectations before ordering.
Osaki 4D Atlas XL FAQ
Who is the Atlas XL designed for?
The Atlas XL is designed for taller and larger users who need more shoulder room, a wider seat, broader arm and calf openings, and a stronger frame. It supports users up to 400 pounds and heights up to approximately 6'8".
How wide is the Atlas XL?
The chair is approximately 35 inches wide overall, with a listed shoulder width of 26 inches and seat width of 23 inches.
How much wall clearance does the Atlas XL need?
The chair should be positioned approximately 12 inches from the wall to complete its reclining motion.
Can the Atlas XL fit through a standard doorway?
The listed minimum doorway width is approximately 35 inches when assembled and 28.7 inches when disassembled. Delivery access should be confirmed before ordering.
Are the massage and heat features medical treatments?
No. The chair is designed for comfort and relaxation. Its massage, compression, stretching, and heating features are not medical diagnosis or treatment and should not replace professional healthcare advice.
Get help choosing the right massage chair
Local customers can visit the showroom. Out-of-state customers can get help by phone, text, or chat before ordering.
- Compare massage style, chair size, and comfort features before ordering.
- Ask about delivery options, setup expectations, warranty coverage, and return details for your location.
- Get help by phone, text, chat, or showroom visit depending on where you live.
Need help before ordering? Talk with Tittac before you choose your massage chair.
Local customers can compare massage chairs in person. Out-of-state customers can still get help by phone, text, or chat before ordering.
Specifications
| Product Name | Osaki 4D Atlas XL |
|---|---|
| Maximum User Weight | 400 lbs |
| Recommended Maximum User Height | Up to 6'8" |
| Shoulder Width | 26.0" |
| Seat Width | 23.0" |
| Minimum Doorway Width | 35.0" Assembled / 28.7" Disassembled |
| Chair Dimensions | |
| Dimensions Upright | 35.0" W x 62.0" L x 47.5" H |
| Dimensions Reclined | 35.0" W x 74.0" L x 43.3" H |
| Recommended Distance from Wall | 12" |
| Chair Weight | 325.6 lbs |
| Shipping Information | |
| Box 1 Dimensions | 32.3" W x 49.2" L x 51.2" H |
| Box 2 Dimensions | 20.5" W x 65.0" L x 32.3" H |
| Box 1 Weight | 279.4 lbs |
| Box 2 Weight | 48.0 lbs |
| Massage System | |
| Massage Track Type | SL Flex Track |
| Massage Mechanism | 4D |
| Smart Body Scan | Yes |
| Auto Programs | 20 Programs |
| Manual Programs | 5 Programs |
| Roller Adjustments | Intensity, Speed, Width, and Depth |
| Air Massage & Lower-Body Comfort | |
| Total Air Cells | 48 |
| Heating Areas | Lumbar and Feet |
| Heating Range | Approximately 75–83°F |
| Zero Gravity | Yes, 1-Stage |
| Legrest Extension | Up to 11" |
| Calf Air Cells | 14 |
| Calf Bumpers | 4 |
| Foot Air Cells | 16 |
| Foot Rollers | 6 Rollers |
| Controls & Convenience | |
| Remote Type | Touchscreen Controller |
| Quick Side Control Panel | Yes |
| Bluetooth Speakers | Yes |
| USB-C Charging | Yes |
| Removable Headrest | Yes |
| LED Lighting | Yes |
| Electrical & Finish | |
| Power Supply | 110–120V |
| Rated Frequency | 50 / 60Hz |
| Available Colors | Taupe, Brown, and Black |
Please measure your room, doorway, hallway, stairway, turns, and delivery path before ordering. The chair may require partial disassembly to pass through a narrower doorway.
Downloads
Download the Osaki 4D Atlas XL owner manual for operating instructions, massage programs, safety information, care, and maintenance.
Osaki Massage Chair Warranty
Osaki massage chairs include a manufacturer limited warranty covering eligible defects in materials and workmanship during normal residential use. Coverage begins on the original purchase date and applies only to the original purchaser.
Warranty Included With Your Chair
The warranty included with this model is shown in the preselected Warranty option above the Add to Cart button. That is the coverage that applies to your purchase and it is included at no additional charge.
Osaki Warranty Coverage by Model
5-Year
Limited Warranty
- Years 1–3: In-home service, replacement parts, and labor
- Years 4–5: Replacement parts only
Osaki warranty terms vary by model. The two plans above are shown for reference only and are not optional upgrades. Only the warranty displayed in the preselected Warranty option for this product applies to your order.
What Is Not Covered
- Physical, accidental, or cosmetic damage
- Commercial, corporate, rental, institutional, or other non-residential use
- Misuse, neglect, improper maintenance, or failure to follow the manufacturer’s instructions
- Unauthorized repairs, alterations, modifications, or use of non-approved replacement parts
- Damage caused by electrical disturbances, power surges, improper voltage, or loss of power
- Environmental damage, including rust, corrosion, fire, flood, wind, hail, earthquake, or tornado
- Shipping, delivery, moving, or handling damage
- Normal wear and cosmetic aging, including fading, fabric pilling, stitching, Velcro, and zippers
- Products purchased from an unauthorized reseller or without valid proof of purchase
Osaki warranties are non-transferable and apply only to the original purchaser. Temporary loss of use while the chair is being inspected, serviced, or repaired is not covered.
Need Warranty Service?
Contact TITTAC Customer Support with your order number and a clear description of the issue. Photos or videos may be requested to help identify the problem. Our team will review the information and help coordinate the appropriate warranty service with Osaki.
Shipping, Exchanges & Returns
Review the delivery options, inspection requirements, and 30-day exchange and return terms for TITTAC massage chairs.
Free Curbside Freight Delivery
Massage chairs include free curbside freight delivery to the 48 contiguous United States. Delivery is generally estimated at 7 to 10 days, but timing may vary by product availability, destination, and freight carrier schedule.
Curbside delivery is made to the curb, driveway, or nearest safe exterior location accessible by the freight truck.
Curbside delivery does not include:
- Moving the chair inside the home
- Stairs, upper floors, or room placement
- Unpacking or assembly
- Removal of boxes and packaging materials
The customer is responsible for arranging sufficient help and equipment to move the chair from the delivery location into the home.
White Glove Delivery
White Glove Delivery is available for an additional charge. Pricing and included services vary by chair model, delivery address, and local service provider.
- The chair is delivered through a local delivery and assembly provider
- The provider contacts the customer to arrange an appointment
- In-home delivery and assembly are provided according to the confirmed service level
- Stairs, room placement, unpacking, and packaging removal must be confirmed in advance
White Glove Delivery generally adds 7 to 10 days to the regular delivery estimate. All White Glove charges are non-refundable once the service has been arranged.
Alaska & Hawaii
Free shipping does not apply to Alaska or Hawaii. Please contact TITTAC before ordering to confirm available delivery options and receive a freight quote.
Inspect Your Delivery
Inspect the packaging and visible condition of the chair before signing the delivery receipt.
- Note all visible damage clearly on the delivery receipt
- Take photos of the packaging, shipping labels, damage, and receipt
- Contact TITTAC as soon as possible
- For severe damage, contact TITTAC before refusing delivery whenever possible
Signing without a damage notation may limit the ability to file a successful freight claim. Concealed damage or functional issues discovered after unpacking should be reported promptly.
30-Day Exchanges & Returns
A massage chair may be requested for exchange or return within 30 days from the purchase date. TITTAC approval and return instructions are required before the chair is shipped back.
Return for a Refund
- The customer is responsible for the original outbound freight cost
- The customer is responsible for return freight
- Applicable freight charges will be deducted from the refund
- White Glove Delivery charges are non-refundable
Exchange for Another Chair
- Price differences are adjusted according to the replacement chair
- Applicable freight charges are the customer's responsibility
- Higher- and lower-priced exchanges may have different freight treatment
- White Glove service for a replacement chair is charged separately
Returned chairs must be securely packaged for freight transport. The customer is responsible for damage caused by improper return packaging.
Refused or Undeliverable Shipments
Customers may be responsible for outbound freight, return freight, redelivery, storage, and any White Glove charges already incurred when delivery is refused without approval, an appointment is missed, or an incorrect or incomplete address is provided.
Questions About Delivery or Returns?
Contact TITTAC for White Glove pricing, Alaska or Hawaii freight quotes, delivery damage assistance, and exchange or return authorization.
