3-Year
Limited Warranty
- Year 1: In-home service, parts, and labor
- Years 2–3: Replacement parts only
Osaki DuoMax SE Massage Chair — Premium Dual 4D Technology | Total Body Precision | Luxury Wellness Redefined
The Osaki DuoMax SE is the pinnacle of massage innovation, designed for those who demand unparalleled precision, comfort, and full-body rejuvenation. Equipped with Dual 4D Massage Mechanisms, this advanced chair simultaneously targets both upper and lower body regions, replicating lifelike hand movements to deliver superior muscle relief, deep tissue recovery, and complete relaxation.
Its state-of-the-art SL Flex Track System precisely follows the natural curvature of your spine, ensuring optimal coverage from neck to glutes while offering enhanced flexibility. Combined with intelligent Auto Body Scanning, the DuoMax SE calibrates every session to your unique body shape, delivering personalized, targeted relief with remarkable accuracy.
Automatic Body Scan
The 4D Zion features cutting-edge automatic body scanning that accurately maps your body’s unique shape and size. This intelligent system delivers a fully tailored massage experience, maximizing comfort and optimizing therapeutic results.
4D Massage Mechanism
The 4D Zion redefines the art of relaxation with its advanced 4D massage mechanism, delivering unmatched precision in roller intensity adjustment. Its intelligent roller system automatically adapts speed and pressure, providing a deeply lifelike, immersive massage experience customized to your body’s distinct shape and needs.
Voice Command
The 4D Zion massage chair enhances your relaxation with intelligent voice control. Effortlessly operate the chair using simple voice commands—completely hands-free. A full list of available commands is conveniently provided in the user manual.
SL Track
The 4D Zion integrates innovative quad-style massage rollers with an SL-shaped guiding track, meticulously engineered to follow the body’s natural contours for an ergonomic, human-like massage experience. Its advanced S+L Track technology significantly extends coverage to critical areas such as the neck, lower back, glutes, and beneath the thighs. Compared to conventional S-Track chairs, the L-Track enhances massage range by up to 50%, delivering comprehensive, deep-tissue relief. Experience superior precision and targeted relaxation with the 4D Zion.
3-Stage Zero Gravity
Drawing inspiration from NASA-developed technology, the 4D Zion is equipped with a 3-Stage Zero Gravity reclining system that allows users to experience a true state of weightlessness, promoting maximum relaxation. This innovative design enhances the depth and effectiveness of every massage by reducing pressure on the body. Users can effortlessly adjust recline positions to their personal preference, whether through convenient automatic presets or precise manual control via the intuitive remote.
Space Saving Technology
The 4D Zion is equipped with advanced Space-Saving Technology, allowing the chair to fully recline while positioned just 5.5 inches from the wall. This intelligent design maximizes space efficiency without sacrificing functionality, making it a perfect fit for both compact and spacious environments.
Adjustable Shoulder Massage
The adjustable shoulder massager on the 4D Zion is engineered to accommodate all body types with ease. Users can effortlessly adjust the width by simply pushing the shoulder units inward, with three customizable settings available: 23", 20", and 18". This allows for a perfectly tailored fit, enhancing comfort and massage effectiveness. To reset to the default position, press both sides inward until fully closed—the mechanism will automatically return to its original width.
Arm Rollers
The 4D Zion is equipped with advanced arm paddles and rollers that mimic a gentle, wave-like kneading and pressing motion. This innovative design delivers a soothing, lifelike massage experience for the arms, effectively relieving tension and promoting circulation.
Heating Therapy
The 4D Zion incorporates advanced heating technology, delivering targeted warmth to the lower back, calves, and feet. This soothing heat helps relieve muscle stiffness, promotes better circulation, and enhances overall comfort for a deeper, more effective relaxation experience.
Automatic Extendable Footrest
The 4D Zion is engineered for exceptional versatility, seamlessly adapting to users of all heights and body types. Its automatic extendable footrest extends up to 8 inches (4.75" for the leg section and 3.25" for the calf section), delivering personalized comfort and precise ergonomic support for every individual.
32-Cell Full Body Air Massage
The 4D Zion is equipped with 32 strategically positioned air cells that deliver full-body compression therapy. This advanced system promotes circulation, alleviates muscle tension, and enhances relaxation, providing targeted support to key areas of the body for optimal recovery and comfort.
2 Calf Rollers
The 4D Zion is equipped with 4 air cells and 2 precision rollers integrated into the calf rest, providing a deep, rhythmic massage that effectively relieves muscle tension, enhances circulation, and promotes lasting relaxation for the lower legs.
Specialized Foot Care
The 4D Zion is equipped with dual foot rollers and Achilles tendon bumpers on each side, both featuring scientifically engineered reflexology ridges that target key acupuncture points to promote deep relaxation. Complementing this, the integrated foot vibration function helps soothe fatigue, delivering a revitalizing, comprehensive foot massage that enhances overall comfort and circulation.
Wireless Charging
The 4D Zion features a built-in wireless charging surface, allowing you to conveniently power compatible smartphones and devices without the need for cables. Enjoy effortless, uninterrupted charging while you relax and unwind.
Shortcut Panels
The 4D Zion is equipped with a seamlessly integrated shortcut panel located on the armrest, giving users quick and effortless access to essential massage adjustments. This intuitive design ensures smooth, uninterrupted control of your massage experience.
Bluetooth Speakers
Elevate your relaxation with the 4D Zion’s premium dual Bluetooth speakers, expertly positioned on each side to deliver rich, immersive surround sound. This exceptional audio experience enhances every massage session, transforming your space into a personalized oasis of sound and comfort.
Removable Pillow
The 4D Zion features a removable headrest, giving users the option to enjoy an even deeper, more intense massage experience when desired. Simply remove the headrest to maximize the massage’s depth and precision.
Bluetooth Speakers
The DuoMax SE is equipped with a convenient side panel control, allowing quick access to essential functions without reaching for the main remote. Located within easy reach on the armrest, this panel lets you adjust key settings such as recline positions, massage modes, and power options with ease.
LED Lights
The 4D Zion’s integrated LED lighting enhances the ambiance, creating a soothing and tranquil atmosphere that complements your massage experience for ultimate relaxation.
DIMENSIONS
| Power Supply | 110 - 120V |
|---|---|
| Rate Frequency | 50 / 60Hz |
| Chair Dimensions (W x L x H) - Upright | 32.0" x 66.0" x 44.5" |
| Chair Dimensions (W x L x H) - Reclined | 32.0" x 75" x 39" |
| Chair Weight | 291 lb |
| Width - Shoulder | 23" |
| Width - Seat | 20" |
| Minimum Door Width | 32.0" |
| User Maximum Weight | 275 lb |
| Package Dimensions (W x L x H) - Box 1 | 26.4" x 55.1" x 46.9" |
| Package Dimensions (W x L x H) - Box 2 | 16.5" x 66.1" x 32.3" |
| Package Weight - Box 1 | 229.3 lb |
| Package Weight - Box 2 | 114.6 lb |
Osaki Massage Chair Warranty
Osaki massage chairs are covered against defects in materials and workmanship under normal residential use. Coverage begins on the original purchase date and applies only to the original purchaser.
Warranty Coverage
5-Year
Limited Warranty
- Years 1–3: In-home service, parts, and labor
- Years 4–5: Replacement parts only
Warranty coverage varies by model. Please refer to the product specifications to confirm whether the chair includes the 3-year or 5-year limited warranty.
What Is Not Covered
- Physical, accidental, or cosmetic damage
- Commercial, corporate, rental, or institutional use
- Misuse, neglect, improper maintenance, or failure to follow instructions
- Unauthorized repairs, alterations, or modifications
- Electrical disturbances, power surges, or loss of power
- Environmental damage, including rust, corrosion, fire, flood, wind, hail, earthquake, or tornado
- Shipping or handling damage
- Normal wear, including fading, fabric pilling, stitching, Velcro, and zippers
- Products purchased from unauthorized resellers
Osaki warranties are non-transferable and apply only to the original purchaser. Loss of use while the product is being inspected or repaired is not covered.
Need Warranty Service?
Contact TITTAC Customer Support with your order number and a description of the issue. Photos or videos may be requested to assist with diagnosis. Our team will help coordinate the appropriate warranty service with Osaki.
Shipping, Exchanges & Returns
Review the delivery options, inspection requirements, and 30-day exchange and return terms for TITTAC massage chairs.
Free Curbside Freight Delivery
Massage chairs include free curbside freight delivery to the 48 contiguous United States. Delivery is generally estimated at 7 to 10 days, but timing may vary by product availability, destination, and freight carrier schedule.
Curbside delivery is made to the curb, driveway, or nearest safe exterior location accessible by the freight truck.
Curbside delivery does not include:
- Moving the chair inside the home
- Stairs, upper floors, or room placement
- Unpacking or assembly
- Removal of boxes and packaging materials
The customer is responsible for arranging sufficient help and equipment to move the chair from the delivery location into the home.
White Glove Delivery
White Glove Delivery is available for an additional charge. Pricing and included services vary by chair model, delivery address, and local service provider.
- The chair is delivered through a local delivery and assembly provider
- The provider contacts the customer to arrange an appointment
- In-home delivery and assembly are provided according to the confirmed service level
- Stairs, room placement, unpacking, and packaging removal must be confirmed in advance
White Glove Delivery generally adds 7 to 10 days to the regular delivery estimate. All White Glove charges are non-refundable once the service has been arranged.
Alaska & Hawaii
Free shipping does not apply to Alaska or Hawaii. Please contact TITTAC before ordering to confirm available delivery options and receive a freight quote.
Inspect Your Delivery
Inspect the packaging and visible condition of the chair before signing the delivery receipt.
- Note all visible damage clearly on the delivery receipt
- Take photos of the packaging, shipping labels, damage, and receipt
- Contact TITTAC as soon as possible
- For severe damage, contact TITTAC before refusing delivery whenever possible
Signing without a damage notation may limit the ability to file a successful freight claim. Concealed damage or functional issues discovered after unpacking should be reported promptly.
30-Day Exchanges & Returns
A massage chair may be requested for exchange or return within 30 days from the purchase date. TITTAC approval and return instructions are required before the chair is shipped back.
Return for a Refund
- The customer is responsible for the original outbound freight cost
- The customer is responsible for return freight
- Applicable freight charges will be deducted from the refund
- White Glove Delivery charges are non-refundable
Exchange for Another Chair
- Price differences are adjusted according to the replacement chair
- Applicable freight charges are the customer's responsibility
- Higher- and lower-priced exchanges may have different freight treatment
- White Glove service for a replacement chair is charged separately
Returned chairs must be securely packaged for freight transport. The customer is responsible for damage caused by improper return packaging.
Refused or Undeliverable Shipments
Customers may be responsible for outbound freight, return freight, redelivery, storage, and any White Glove charges already incurred when delivery is refused without approval, an appointment is missed, or an incorrect or incomplete address is provided.
Questions About Delivery or Returns?
Contact TITTAC for White Glove pricing, Alaska or Hawaii freight quotes, delivery damage assistance, and exchange or return authorization.
