Name: Osaki OS-Pro 4D Emperor Massage Chair
Brand: Osaki
SKU: Emperor
Availability: InStock

Introducing the all-new luxurious Osaki OS-Pro 4D Emperor Massage Chair, engineered with cutting-edge technology, elegant design, and meticulous craftsmanship. Every detail is crafted for an exceptional massage experience

Upgraded 4D Massage

Enhanced 4D L-Track massage provides wider, deeper, and more precise massage movements, simulating the hands of a professional. Customize with 8 levels of 4D intensity, 5 levels of air massage, and adjustable roller speed.

SL-Track Technology

Combining S and L-Track designs, the Emperor's rollers contour your spine and extend from neck to under thighs, covering 50% more area than standard chairs.

Heated Rollers

Advanced infrared-heated rollers deliver soothing warmth from neck to hamstrings, penetrating deeper than conventional thermal heat to loosen muscles effectively.

Foot, Bridge & Heel Massage

Spinning reflexology rollers massage the feet, bridge, and heel, providing a deeply relaxing, kneading experience to relieve fatigue.

Body Scan Technology

Accurate body scan detects key points and shoulder height to ensure optimal pressure is applied, personalizing each massage session.

Calf Kneading Massage

Calf airbags rotate in a circular motion to enhance blood circulation and muscle relaxation in the legs.

Air Compression Massage

18 advanced airbags located at shoulders, arms, waist, and calves deliver efficient, full-body compression massage for enhanced relaxation.

Zero Gravity Recline

Inspired by NASA, Zero Gravity position elevates the knees above the heart, reducing spinal pressure and promoting deeper relaxation.

Space Saving Design

Maximize your living space with space-saving technology, requiring only 4.7 inches from the wall for full recline.

Quick Side Control

Convenient side panel gives instant access to adjust 4D intensity, reclining, Zero Gravity, massage programs, and heat functions.

Wireless Charging

Keep your smart devices powered with integrated wireless and USB charging while you relax.

Adjustable Shoulder Massage

Customizable shoulder massagers with 3 width settings accommodate all body types for optimal comfort.

Touchscreen Remote Tablet

Upgraded touchscreen remote with magnetic holder provides an intuitive interface to adjust massage type, intensity, speed, and target area.

Bluetooth & HD Speakers

Immerse yourself in premium sound with high-grade Bluetooth speakers located in the headrest for music or podcasts during your massage.

Extendable Footrest

Automatic leg scanner extends or retracts the footrest to perfectly match your height, ensuring maximum comfort.

20 Auto Massage Programs

Select from 20 preset massage programs targeting Neck & Shoulder, Lower Back, Full Body, and Advanced massage routines.

Specifications

Osaki Emperor
Massage Roller	4D Quad Style Roller
Recommended Weight Limit	254 lbs
Roller Track	SL-Track
Space Saving Design	Yes
Foot Rollers	Yes
Zero Gravity	Yes
Stretch Program	Yes
Heat	Heated Rollers
Auto Recline	Yes
Auto Body Scanning	Yes
Footrest Length Adjustment	5.5"
Deep Tissue Massage	Yes
Auto Programs	8
Heat	Yes
6 Manual Modes	Kneading up, Kneading down, Tapping, Knocking, Shiatsu, Sync, Rhythm
Auto Body Scanning System	Yes
Auto Recline	Yes
Speed Control	Yes
Number of Speeds	5
Number of Width Options	3
Target Areas	Whole, Partial, Point
Shoulder Pad Adjustment	Yes
Removable Pillow	Yes
Leg Massage	Calf, Foot, Ankle, Reflexology
Total Number of Airbags	18
Foot Massage	Airbags & Double Reflexology Rollers
Automatic Shutoff	Yes
Minimum Distance from Wall	4.7 in
Standby Power	1.5W
Rated Voltage	110V
Voltage of Key Components	24 V
Upholstery	Saffiano PU Leather (synthetic leather)
Auto Timer	5-30 minutes
Dimensions Upright (L" x W" x H")	62.2"L x 31.8"W x 47.6"H
Dimensions Recline (L" x W" x H")	76.4"L x 31.8"W x 42.5"H
Massage Chair Weight	244 lbs

Manufacturer Limited Warranty

Osaki Massage Chair Warranty

Osaki massage chairs are covered against defects in materials and workmanship under normal residential use. Coverage begins on the original purchase date and applies only to the original purchaser.

Warranty Coverage

3-Year Limited Warranty

Year 1: In-home service, parts, and labor
Years 2–3: Replacement parts only

5-Year Limited Warranty

Years 1–3: In-home service, parts, and labor
Years 4–5: Replacement parts only

Warranty coverage varies by model. Please refer to the product specifications to confirm whether the chair includes the 3-year or 5-year limited warranty.

What Is Not Covered

Physical, accidental, or cosmetic damage
Commercial, corporate, rental, or institutional use
Misuse, neglect, improper maintenance, or failure to follow instructions
Unauthorized repairs, alterations, or modifications
Electrical disturbances, power surges, or loss of power
Environmental damage, including rust, corrosion, fire, flood, wind, hail, earthquake, or tornado
Shipping or handling damage
Normal wear, including fading, fabric pilling, stitching, Velcro, and zippers
Products purchased from unauthorized resellers

Osaki warranties are non-transferable and apply only to the original purchaser. Loss of use while the product is being inspected or repaired is not covered.

Need Warranty Service?

Contact TITTAC Customer Support with your order number and a description of the issue. Photos or videos may be requested to assist with diagnosis. Our team will help coordinate the appropriate warranty service with Osaki.

Call TITTAC: 800-928-4331

Massage Chair Delivery & Returns

Shipping, Exchanges & Returns

Review the delivery options, inspection requirements, and 30-day exchange and return terms for TITTAC massage chairs.

Free Curbside Delivery 48 contiguous United States

Estimated Delivery Generally 7–10 days

White Glove Available Additional charge applies

30-Day Policy Prior approval required

Free Curbside Freight Delivery

Massage chairs include free curbside freight delivery to the 48 contiguous United States. Delivery is generally estimated at 7 to 10 days, but timing may vary by product availability, destination, and freight carrier schedule.

Curbside delivery is made to the curb, driveway, or nearest safe exterior location accessible by the freight truck.

Curbside delivery does not include:

Moving the chair inside the home
Stairs, upper floors, or room placement
Unpacking or assembly
Removal of boxes and packaging materials

The customer is responsible for arranging sufficient help and equipment to move the chair from the delivery location into the home.

White Glove Delivery

White Glove Delivery is available for an additional charge. Pricing and included services vary by chair model, delivery address, and local service provider.

The chair is delivered through a local delivery and assembly provider
The provider contacts the customer to arrange an appointment
In-home delivery and assembly are provided according to the confirmed service level
Stairs, room placement, unpacking, and packaging removal must be confirmed in advance

White Glove Delivery generally adds 7 to 10 days to the regular delivery estimate. All White Glove charges are non-refundable once the service has been arranged.

Alaska & Hawaii

Free shipping does not apply to Alaska or Hawaii. Please contact TITTAC before ordering to confirm available delivery options and receive a freight quote.

Inspect Your Delivery

Inspect the packaging and visible condition of the chair before signing the delivery receipt.

Note all visible damage clearly on the delivery receipt
Take photos of the packaging, shipping labels, damage, and receipt
Contact TITTAC as soon as possible
For severe damage, contact TITTAC before refusing delivery whenever possible

Signing without a damage notation may limit the ability to file a successful freight claim. Concealed damage or functional issues discovered after unpacking should be reported promptly.

30-Day Exchanges & Returns

A massage chair may be requested for exchange or return within 30 days from the purchase date. TITTAC approval and return instructions are required before the chair is shipped back.

Return for a Refund

The customer is responsible for the original outbound freight cost
The customer is responsible for return freight
Applicable freight charges will be deducted from the refund
White Glove Delivery charges are non-refundable

Exchange for Another Chair

Price differences are adjusted according to the replacement chair
Applicable freight charges are the customer's responsibility
Higher- and lower-priced exchanges may have different freight treatment
White Glove service for a replacement chair is charged separately

Returned chairs must be securely packaged for freight transport. The customer is responsible for damage caused by improper return packaging.

Refused or Undeliverable Shipments

Customers may be responsible for outbound freight, return freight, redelivery, storage, and any White Glove charges already incurred when delivery is refused without approval, an appointment is missed, or an incorrect or incomplete address is provided.