The Ogawa Active XL 3D is designed to accommodate a wider range of body types while delivering a customizable full-body massage. Its 3D Vario Motion massage engine uses medical-grade silicone rollers with adjustable depth, speed, and intensity to create a more natural massage feel across the back.
With precise body scanning, an extended SL-Track, 30 airbags, Zero Gravity recline, heat for the lumbar area, seat, legs, calves, and feet, automatic leg adjustment, foot rollers, touchscreen controls, Bluetooth speakers, USB Type-C charging, and multiple automatic and custom programs, the Active XL 3D combines strong massage coverage with practical everyday comfort.
Users who want a larger-capacity 3D massage chair with a roomy seat, adjustable roller intensity, automatic leg fit, full-body air compression, heat, and a broad range of massage programs.
The Active XL 3D delivers a more adjustable massage than a standard 2D chair, with 3D roller depth control, body scanning, multiple back techniques, air compression, stretching programs, and targeted lower-body massage.
The chair measures 30 inches wide and reaches approximately 73.6 inches long when fully reclined. Measure the room, doorway, hallway, stairway, turns, and complete delivery path before ordering.
These are the main Active XL 3D features most customers should understand before choosing this chair.
The 3D Vario Motion massage engine uses medical-grade silicone rollers designed to move with more lifelike depth and precision than a traditional 2D system. Roller speed and intensity can be adjusted to create anything from a gentler session to a deeper massage.
The chair digitally maps the user's body position, size, and shape before the massage begins. This information helps position the rollers more accurately, while the extended SL-Track follows the body from the neck and shoulders down beneath the glutes and toward the upper thigh.
Thirty strategically positioned airbags provide rhythmic compression around areas including the neck, shoulders, arms, lumbar region, calves, and feet. Five air-intensity levels allow users to adjust the strength of the compression massage.
Heat is applied across several lower-body areas, including the lumbar region, seat, legs, calves, and feet. The added warmth is designed to complement the rollers and air compression and make longer massage sessions more comfortable.
The Active XL 3D automatically extends or retracts the footrest to help accommodate different leg lengths. The technical specifications list a recommended user height range of approximately 5 feet to 6 feet 4 inches.
These supporting features make the Active XL 3D easier to customize for regular home use.
The technical specifications list 17 automatic massage programs, plus 3 custom programs that allow users to save preferred settings for convenient repeat use.
Five stretch-focused programs include Stretch, Thai, Spinal Care, Vigorous, and Japanese, providing different ways to combine roller movement and chair positioning.
Manual massage options allow users to adjust massage location, speed, intensity, and technique for more targeted sessions.
Zero Gravity elevates the legs and reclines the body into a more supported position during compatible massage sessions.
Multiple spinning roller tracks and air compression provide focused massage across the soles and feet.
The reclining system is designed to reduce the amount of wall clearance needed behind the chair. The technical specifications list approximately 6 inches of distance from the wall.
A wired touchscreen tablet provides access to massage programs, intensity settings, timing options, and other chair functions.
Quick-access buttons embedded in the armrest make it easier to pause, adjust intensity, change programs, and control chair positioning.
Built-in Bluetooth speakers allow compatible phones and devices to play music, podcasts, audiobooks, or relaxing sounds during a massage.
A built-in USB Type-C port provides convenient device charging while the chair is in use.
The chair is listed with overheating protection, a power-surge detector, child safety lock, and legrest safety sensor.
The Active XL 3D is designed for a wider range of body types, but user fit and delivery access should still be checked carefully. Confirm the seat dimensions, height range, weight capacity, room dimensions, doorway width, delivery path, warranty, and setup options with Tittac before ordering.
The Active XL uses a 3D massage mechanism. In addition to vertical and side-to-side movement, the rollers can adjust inward-and-outward depth for a more customizable massage intensity.
The chair uses 30 airbags positioned around key areas including the neck, shoulders, arms, lumbar region, calves, and feet.
Yes. The chair includes foot and sole rollers, along with air compression and heat for the lower-body massage area.
The technical specifications list a recommended user height range of approximately 5 feet to 6 feet 4 inches. Actual comfort depends on individual body proportions.
The technical specifications list a maximum user weight capacity of 320 lbs.
Whether you visit our showroom or order from out of state, Tittac can help you review chair size, massage style, delivery options, warranty coverage, and return questions before you buy.
Need help before ordering? Talk with Tittac before you choose your massage chair.
Local customers can visit the showroom. Out-of-state customers can still get help by phone, text, or chat before ordering.
| User Fit | |
|---|---|
| Maximum User Weight | 320 lbs |
| Recommended Height Range | Approximately 5'0"–6'4" |
| Seat Width | 23" |
| Shoulder Width | 23" |
| Chair Dimensions | |
| Chair Dimensions - Upright | 30" W x 60.6" L x 46.8" H |
| Chair Dimensions - Reclined | 30" W x 73.6" L x 35" H |
| Chair Weight | 202.8 lbs |
| Wall Clearance | Approximately 6" |
| Package Information | |
| Package Dimensions - Box 1 | 32.2" W x 50.4" L x 47.7" H |
| Package Weight - Box 1 | 251.3 lbs |
| Massage System | |
| Massage Mechanism | 3D IntelliGlide™ / Vario Motion |
| 3D Node Depth | 3" |
| Massage Track | Extended SL-Track / L-Curve Technology |
| Body Scan | Quick Auto Body Scanning |
| Airbags | 30 |
| Air Intensity Levels | 5 |
| Foot and Sole Rollers | Yes |
| Programs & Comfort | |
| Automatic Programs | 17 |
| Custom Programs | 3 |
| Back Massage Techniques | 6 |
| Stretch Programs | 5 |
| Zero Gravity Recline | Yes |
| Heat Therapy | Legs, Seat, Lumbar, Calves, and Feet |
| Automatic Footrest Adjustment | Yes |
| Maximum Massage Time | 30 Minutes |
| Auto-Time Options | 5–30 Minutes |
| Controls & Convenience | |
| Main Controller | Wired Touchscreen Tablet |
| Quick-Access Armrest Controls | Yes |
| Bluetooth Speakers | Yes |
| USB Charging | USB Type-C |
| Power Supply | 110–120V |
| Rated Frequency | 60Hz |
| Power Consumption | 120W |
| Speaker Output | 12W x 2 |
| Safety | |
| FDA Listed Medical Device | Yes |
| Overheating Protection | Yes |
| Power Surge Detector | Yes |
| Child Safety Lock | Yes |
| Legrest Safety Sensor | Yes |
Please measure your room, doorway, hallway, stairway, turns, and complete delivery path before ordering. Actual delivery requirements may vary depending on the door frame, hallway width, corners, stairs, and installation conditions.
Download the Ogawa Active XL owner’s manual for setup, operation, safety, maintenance, massage programs, and chair functions.
Eligible Ogawa massage chairs are covered against qualifying mechanical, electrical, component, and functional defects under normal residential use. Coverage begins on the original purchase date and varies by model.
The warranty included with this model is shown in the preselected Warranty option above the Add to Cart button. That is the coverage that applies to your purchase and it is included at no additional charge.
Ogawa warranty coverage varies by massage chair model. The warranty selected or included with your purchase, as shown on the product page and sales invoice, determines the coverage that applies to your chair. Five-year framework coverage should not be interpreted as five years of in-home service or full parts-and-labor coverage.
Warranty claims must be evaluated and approved by Ogawa. Depending on the reported issue, Ogawa may provide replacement parts, troubleshooting instructions, or arrange for an authorized service technician when in-home service is included under the applicable warranty period.
A technical problem does not automatically qualify the customer for a complete replacement chair. Repair, replacement parts, or another remedy may be provided depending on the diagnosis and applicable warranty terms.
Standard Ogawa massage chair warranty coverage is intended for qualifying residential use unless otherwise stated in the applicable warranty documents. Business, rental, hospitality, salon, spa, medical, office, fitness, or other commercial use may be subject to different warranty terms or may not qualify for standard residential coverage.
Please contact TITTAC before purchasing an Ogawa massage chair for commercial use so warranty eligibility and available coverage can be confirmed before the order is placed.
Warranty service may be delayed or denied when valid proof of purchase, product identification, or other information required to verify the claim cannot be provided.
Stop using the chair if continued operation could cause additional damage. Do not disassemble, modify, or attempt repairs before receiving instructions from Ogawa or an authorized service provider.
Ogawa Customer Support
844-438-6429
[email protected]
TITTAC Customer Support
8762 Garden Grove Blvd., Suite 105
Garden Grove, CA 92844
800-640-5888
Review the delivery options, inspection requirements, and 30-day exchange and return terms for TITTAC massage chairs.
Massage chairs include free curbside freight delivery to the 48 contiguous United States. Delivery is generally estimated at 7 to 10 days, but timing may vary by product availability, destination, and freight carrier schedule.
Curbside delivery is made to the curb, driveway, or nearest safe exterior location accessible by the freight truck.
The customer is responsible for arranging sufficient help and equipment to move the chair from the delivery location into the home.
White Glove Delivery is available for an additional charge. Pricing and included services vary by chair model, delivery address, and local service provider.
White Glove Delivery generally adds 7 to 10 days to the regular delivery estimate. All White Glove charges are non-refundable once the service has been arranged.
Free shipping does not apply to Alaska or Hawaii. Please contact TITTAC before ordering to confirm available delivery options and receive a freight quote.
Inspect the packaging and visible condition of the chair before signing the delivery receipt.
Signing without a damage notation may limit the ability to file a successful freight claim. Concealed damage or functional issues discovered after unpacking should be reported promptly.
A massage chair may be requested for exchange or return within 30 days from the purchase date. TITTAC approval and return instructions are required before the chair is shipped back.
Returned chairs must be securely packaged for freight transport. The customer is responsible for damage caused by improper return packaging.
Customers may be responsible for outbound freight, return freight, redelivery, storage, and any White Glove charges already incurred when delivery is refused without approval, an appointment is missed, or an incorrect or incomplete address is provided.
Contact TITTAC for White Glove pricing, Alaska or Hawaii freight quotes, delivery damage assistance, and exchange or return authorization.
