3-Year
Limited Warranty
- Year 1: In-home service, replacement parts, and labor
- Years 2–3: Replacement parts only
Osaki Aeris 4D Duo Massage Chair
A premium dual-4D massage chair with intelligent wellness detection, rotating footrest massage, waist cooling, and advanced lower-body comfort
The Osaki Aeris 4D Duo is designed for users who want a more advanced, immersive massage experience with two independent roller systems working at the same time. Its dual 4D mechanism can focus on different areas of the body simultaneously while adjusting movement, depth, speed, and rhythm for a more dynamic massage feel.
Beyond the dual roller system, the Aeris Duo adds intelligent health detection, a 360° rotating footrest, detailed calf kneading, waist cooling, lumbar heating, SL-Track coverage, body scanning, 2-stage Zero Gravity, 44-cell air compression, specialized foot rollers, automatic footrest extension, voice control, touchscreen operation, Bluetooth audio, and convenient charging options.
Best for
Users who want a high-end massage chair with dual 4D rollers, advanced lower-body massage, wellness-oriented detection features, strong customization, and premium convenience features.
Massage feel
The Aeris Duo is built for a more layered massage experience, with two roller systems working simultaneously, adjustable 4D movement, calf kneading, rotating footrest massage, foot rollers, air compression, heat, and rocking motion.
Room fit
The chair is 30 inches wide and reaches 74.2 inches long when reclined. Measure the room, doorway, hallway, stairway, turns, and complete delivery path before ordering.
Key massage features
These are the main Aeris Duo features most customers should understand before choosing this chair.
Advanced Dual 4D Massage
The Aeris Duo uses two independent roller systems that can work simultaneously, typically allowing one set to focus on the neck and upper back while the second works around the lower back and glute area. Its 4D motion adds adjustable depth and real-time changes in speed and rhythm to the traditional up-down and side-to-side roller movement.
- Two independent roller systems can massage different body regions at the same time.
- 4D movement adds adjustable in-and-out depth together with speed and rhythm changes.
- Designed to create a more dynamic and layered massage experience than a single-mechanism chair.
Intelligent Health Detection
The product's intelligent detection system is described as tracking wellness-related metrics including Health Rate, Microcirculation, Blood Oxygen, HRV, and Fatigue Index. The system then uses its analysis to recommend a massage program based on the detected condition.
- Provides an additional personalization layer before a massage session.
- Uses multiple listed wellness metrics as part of its analysis.
- Can recommend a massage program based on the system's detected results.
360° Rotating Footrest and Detailed Calf Massage
The footrest can rotate clockwise or counterclockwise through a full 360° motion while the calf section adds dedicated kneading action. Calf rollers work independently while integrated calf-rest bumpers move with the kneading motion for a more involved lower-leg massage.
- 360° rotating footrest creates dynamic movement around the feet and lower legs.
- Dedicated calf kneading adds more focused lower-leg massage.
- Designed to provide a more active lower-body experience than basic air compression alone.
Waist Cooling and Lumbar Heating
The Aeris Duo combines gentle cooling airflow around the waist with targeted warmth at the lower back. This gives users two different comfort options depending on the season, massage program, and personal preference.
- Waist cooling provides a gentle cool-air sensation around the midsection.
- Lumbar heating adds targeted warmth to the lower back.
- The listed heating range is approximately 75–83°F.
SL-Track and Body Scan
The SL-Track follows the natural curve of the body from the neck and shoulders through the back and toward the glutes. Body scanning maps key areas such as the neck, shoulders, and spine so the chair can adjust roller positioning and massage settings for the current user.
- Extends roller coverage from the upper body toward the glute area.
- Body scanning helps align the rollers with the current user's proportions.
- Supports more targeted positioning before the massage begins.
2-Stage Zero Gravity and Space-Saving Design
Two Zero Gravity reclining stages let users choose between supported reclined positions during compatible massage sessions. The chair also uses a forward-gliding space-saving design to reduce the amount of room required behind it as it reclines.
- Two Zero Gravity stages provide more than one reclined relaxation position.
- Forward-gliding movement helps reduce rear-wall clearance requirements.
- Always measure the full upright and reclined footprint before installation.
Specialized Foot Rollers and Automatic Footrest Extension
Textured foot rollers provide focused pressure across the soles, while removable footrest padding lets users adjust cushioning and massage contact. The automatic footrest can extend up to 7 inches to accommodate different leg lengths.
- Textured rollers provide focused contact across the soles of the feet.
- Removable foot padding allows more or less cushioning under the feet.
- Automatic footrest extension provides up to 7 inches of additional legroom.
Additional comfort and convenience features
These supporting features add more customization and make the Aeris Duo easier to use during everyday massage sessions.
44-Cell Air Compression
Strategically positioned air cells provide rhythmic compression across key areas from the shoulders toward the feet.
Rocking Mode
The chair gently sways back and forth in a rhythmic rocking motion designed to create a calm, cradle-like relaxation experience.
12 Automatic Programs
Twelve automatic programs provide preset massage experiences for different relaxation and body-focus preferences.
6 Manual Techniques
Manual techniques include Kneading, Sync, Tapping, Rubbing, Knocking, and Shiatsu.
Intelligent Voice Control
Compatible massage functions can be adjusted hands-free using supported voice commands.
7.5-Inch Touchscreen
The large touchscreen remote provides access to massage programs, settings, and customization options.
Quick Shortcut Panel
A side-mounted shortcut panel keeps frequently used massage controls within easy reach during a session.
Bluetooth Speakers
Built-in Bluetooth speakers allow users to play music, podcasts, audiobooks, or relaxing audio from a compatible device.
USB-A and Wireless Charging
Built-in USB-A and wireless charging options help keep compatible devices powered while you relax.
Before you choose the Aeris Duo
The Aeris Duo combines a large feature set with a 30-inch overall width, so both user fit and delivery access should be checked carefully. Confirm the room dimensions, doorway width, delivery path, seat measurements, warranty, and installation options with Tittac before ordering.
- Measure the intended location in both upright and reclined positions.
- Confirm that the narrowest doorway, hallway, stairs, and turns can accommodate delivery.
- Compare the 20-inch seat width and 24.5-inch shoulder width with the intended user.
- Ask Tittac about delivery, installation, warranty coverage, and return details.
Osaki Aeris 4D Duo FAQ
What makes the Aeris Duo different from a standard 4D massage chair?
The Aeris Duo uses two independent massage roller systems that can work simultaneously. This allows one mechanism to focus on the upper body while the other can work around the lower back and glute area.
Does the Aeris Duo have body scanning?
Yes. The chair uses body scanning to map key areas such as the neck, shoulders, and spine and then adjusts roller positioning for the current user.
What does the intelligent health detection feature measure?
The product source lists Health Rate, Microcirculation, Blood Oxygen, HRV, and Fatigue Index among the metrics used by the system. It then uses its analysis to recommend a massage program.
Does the footrest rotate?
Yes. The Aeris Duo includes a footrest that can rotate 360° clockwise or counterclockwise and works alongside detailed calf kneading and specialized foot massage features.
How far does the footrest extend?
The automatic footrest can extend up to 7 inches to provide additional legroom for different users.
How wide must the doorway be?
The listed minimum doorway width is 30 inches. Actual delivery clearance can vary depending on the door frame, hinges, hallway, corners, stairs, and installation conditions.
Get help choosing the right massage chair
Whether you visit our showroom or order from out of state, Tittac can help you review chair size, massage style, delivery options, warranty coverage, and return questions before you buy.
- Compare massage feel, body fit, and comfort features before ordering.
- Ask about delivery access, setup expectations, warranty coverage, and return details.
- Get help by phone, text, chat, or showroom visit depending on where you live.
Need help before ordering? Talk with Tittac before you choose your massage chair.
Local customers can visit the showroom. Out-of-state customers can still get help by phone, text, or chat before ordering.
Specifications
| User Fit | |
|---|---|
| Maximum User Weight | 270 lbs |
| Seat Width | 20.0" |
| Shoulder Width | 24.5" |
| Minimum Doorway Width | 30.0" |
| Chair Dimensions | |
| Chair Dimensions - Upright | 30.0" W x 66.0" L x 47.0" H |
| Chair Dimensions - Reclined | 30.0" W x 74.2" L x 37.5" H |
| Chair Weight | 206.6 lbs |
| Package Information | |
| Package Dimensions - Box 1 | 30.7" W x 77.4" L x 34.5" H |
| Package Weight - Box 1 | 244.7 lbs |
| Massage System | |
| Massage Track Type | SL-Track |
| Roller Type | Dual 4D Massage |
| Body Scan Technology | Yes |
| Air Cells | 44 |
| Foot Massage | 360° Rotating Footrest and Specialized Foot Rollers |
| Calf Massage | Dedicated Calf Kneading |
| Programs & Comfort | |
| Automatic Programs | 12 |
| Manual Massage Techniques | 6 |
| Manual Techniques | Kneading, Sync, Tapping, Rubbing, Knocking, Shiatsu |
| Zero Gravity | 2-Stage |
| Rocking Mode | Yes |
| Lumbar Heating | Yes |
| Heating Range | Approximately 75–83°F |
| Waist Cooling | Yes |
| Footrest Extension | Automatic, Up to 7.0" |
| Removable Foot Padding | Yes |
| Controls & Convenience | |
| Main Controller | 7.5-Inch Touchscreen Remote |
| Quick-Access Side Panel | Yes |
| Intelligent Voice Control | Yes |
| Wireless Charging | Yes |
| USB Charging | USB-A |
| Bluetooth Speakers | Yes |
| Power Supply | 110–120V |
| Rated Frequency | 50 / 60Hz |
Please measure your room, doorway, hallway, stairway, turns, and complete delivery path before ordering. The manufacturer lists a minimum doorway width of 30 inches. Actual delivery requirements may vary depending on access and installation conditions.
Owner’s Manual
Download the Osaki Aeris 4D Duo owner’s manual for setup, operation, safety, maintenance, massage programs, and chair functions.
Osaki Massage Chair Warranty
Osaki massage chairs include a manufacturer limited warranty covering eligible defects in materials and workmanship during normal residential use. Coverage begins on the original purchase date and applies only to the original purchaser.
Warranty Included With Your Chair
The warranty included with this model is shown in the preselected Warranty option above the Add to Cart button. That is the coverage that applies to your purchase and it is included at no additional charge.
Osaki Warranty Coverage by Model
5-Year
Limited Warranty
- Years 1–3: In-home service, replacement parts, and labor
- Years 4–5: Replacement parts only
Osaki warranty terms vary by model. The two plans above are shown for reference only and are not optional upgrades. Only the warranty displayed in the preselected Warranty option for this product applies to your order.
What Is Not Covered
- Physical, accidental, or cosmetic damage
- Commercial, corporate, rental, institutional, or other non-residential use
- Misuse, neglect, improper maintenance, or failure to follow the manufacturer’s instructions
- Unauthorized repairs, alterations, modifications, or use of non-approved replacement parts
- Damage caused by electrical disturbances, power surges, improper voltage, or loss of power
- Environmental damage, including rust, corrosion, fire, flood, wind, hail, earthquake, or tornado
- Shipping, delivery, moving, or handling damage
- Normal wear and cosmetic aging, including fading, fabric pilling, stitching, Velcro, and zippers
- Products purchased from an unauthorized reseller or without valid proof of purchase
Osaki warranties are non-transferable and apply only to the original purchaser. Temporary loss of use while the chair is being inspected, serviced, or repaired is not covered.
Need Warranty Service?
Contact TITTAC Customer Support with your order number and a clear description of the issue. Photos or videos may be requested to help identify the problem. Our team will review the information and help coordinate the appropriate warranty service with Osaki.
Shipping, Exchanges & Returns
Review the delivery options, inspection requirements, and 30-day exchange and return terms for TITTAC massage chairs.
Free Curbside Freight Delivery
Massage chairs include free curbside freight delivery to the 48 contiguous United States. Delivery is generally estimated at 7 to 10 days, but timing may vary by product availability, destination, and freight carrier schedule.
Curbside delivery is made to the curb, driveway, or nearest safe exterior location accessible by the freight truck.
Curbside delivery does not include:
- Moving the chair inside the home
- Stairs, upper floors, or room placement
- Unpacking or assembly
- Removal of boxes and packaging materials
The customer is responsible for arranging sufficient help and equipment to move the chair from the delivery location into the home.
White Glove Delivery
White Glove Delivery is available for an additional charge. Pricing and included services vary by chair model, delivery address, and local service provider.
- The chair is delivered through a local delivery and assembly provider
- The provider contacts the customer to arrange an appointment
- In-home delivery and assembly are provided according to the confirmed service level
- Stairs, room placement, unpacking, and packaging removal must be confirmed in advance
White Glove Delivery generally adds 7 to 10 days to the regular delivery estimate. All White Glove charges are non-refundable once the service has been arranged.
Alaska & Hawaii
Free shipping does not apply to Alaska or Hawaii. Please contact TITTAC before ordering to confirm available delivery options and receive a freight quote.
Inspect Your Delivery
Inspect the packaging and visible condition of the chair before signing the delivery receipt.
- Note all visible damage clearly on the delivery receipt
- Take photos of the packaging, shipping labels, damage, and receipt
- Contact TITTAC as soon as possible
- For severe damage, contact TITTAC before refusing delivery whenever possible
Signing without a damage notation may limit the ability to file a successful freight claim. Concealed damage or functional issues discovered after unpacking should be reported promptly.
30-Day Exchanges & Returns
A massage chair may be requested for exchange or return within 30 days from the purchase date. TITTAC approval and return instructions are required before the chair is shipped back.
Return for a Refund
- The customer is responsible for the original outbound freight cost
- The customer is responsible for return freight
- Applicable freight charges will be deducted from the refund
- White Glove Delivery charges are non-refundable
Exchange for Another Chair
- Price differences are adjusted according to the replacement chair
- Applicable freight charges are the customer's responsibility
- Higher- and lower-priced exchanges may have different freight treatment
- White Glove service for a replacement chair is charged separately
Returned chairs must be securely packaged for freight transport. The customer is responsible for damage caused by improper return packaging.
Refused or Undeliverable Shipments
Customers may be responsible for outbound freight, return freight, redelivery, storage, and any White Glove charges already incurred when delivery is refused without approval, an appointment is missed, or an incorrect or incomplete address is provided.
Questions About Delivery or Returns?
Contact TITTAC for White Glove pricing, Alaska or Hawaii freight quotes, delivery damage assistance, and exchange or return authorization.
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