3-Year
Limited Warranty
- Year 1: In-home service, replacement parts, and labor
- Years 2–3: Replacement parts only
The Osaki OS-Pro Maestro Massage Chair is a pinnacle of luxury and advanced massage technology. Combining SL-Track design with 4D rollers, heated therapy, and intelligent body scanning, it delivers an immersive, therapeutic massage from your neck to the back of your thighs. Experience personalized comfort with Bluetooth audio, app control, and zero gravity positioning.
SL-Track Technology
Combines S-Track that follows your spine’s natural curve and L-Track that extends from your neck down to your glutes and thighs, providing full-body massage coverage.
4D Massage Experience
Enhanced 4D rollers provide adjustable depth, width, rhythm, and intensity to deliver the most human-like, precise massage tailored to your preference.
Bluetooth Sound System
Connect your phone via Bluetooth to enjoy your favorite music or meditation apps through the built-in amphitheater speakers with noise-reduction technology.
Heated Rollers
The most advanced heated roller system simulates hot stones, applying warmth from your neck all the way down to your thighs for muscle relaxation and pain relief.
Full Body Air Compression
64 strategically placed airbags target your shoulders, arms, waist, pelvis, calves, and feet to improve circulation and reduce muscle tension.
Advanced Body Scan
Intelligent body scanning detects your shoulder height and spinal alignment to ensure precise, personalized massage pressure throughout your back and neck.
Leg Scan & Adjustment
The ottoman automatically extends and retracts to match your leg length, ensuring optimal comfort and effective lower-body massage for users of all heights.
Foot & Calf Massage
Rotating reflexology rollers combined with calf airbags provide soothing massage and kneading motions to reduce leg fatigue and promote relaxation.
App Control (iOS & Android)
Download the mobile app to operate all chair functions conveniently from your phone or tablet, giving you complete control over your massage experience.
Zero Gravity Positioning
Recline into a weightless position that reduces spinal pressure and enhances blood circulation, helping your body fully relax and recover.
Quick Access Controls
Use the built-in armrest controls to adjust 4D intensity, activate Zero Gravity, or control music. Includes a USB port to conveniently charge your device.
Space Saving Design
Maximize your living space with space-saving technology that requires only 3 inches from the wall, allowing full recline without taking up extra room.
Specifications
Osaki Maestro Massage Chair |
|
| Recommended Height Range | 5'0" - 6'3" |
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Recommended Weight Limit
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285lbs. |
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Roller Type
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4D |
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Roller Length
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53"
|
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Roller Track Type
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L-Track
|
|
Roller Glute Massage
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Yes
|
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Roller Width Adjustment
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Yes
|
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Roller Speed Adjustment
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Yes
|
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Roller Intensity Adjustment
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Yes
|
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Removable Back Pad
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Yes
|
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Body Scan Technology
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Yes
|
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Foot Rollers
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Yes
|
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Recline
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Power
|
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Zero Gravity
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2 Positions |
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Inversion Therapy
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No
|
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Auto Programs
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8 Programs
|
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Stretch Program
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Yes
|
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Deep Tissue Massage
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Yes
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Manual Programs
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Yes |
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Spot /Partial Massage
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Yes
|
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Massage Techniques
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Kneading, Tapping, Shiatsu, Rolling
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| Manual Programs | Yes |
| Spot/Partial Massage | Yes |
| Memory Setting | No |
| Vibration | No |
| Heat | Heated Rollers |
| Total Airbags | 64 |
| Air Massage | Arm, Calf, Foot, Hand, Hip and Thigh, Seat, Upper Arm and Shoulder |
| Airbag Intensity Adjustments | Yes |
| Ottoman Length Adjustment | Automatic |
| Hideaway Ottoman | No |
| Timer Settings | 5 to 30 minutes |
| MP3 Player | No |
| Remote Type | Slim LCD Remote |
| Chromotherapy | None |
| Upholstery | High End Synthetic Leather |
| Dimensions Upright (L" x W" x H") | 60"L x 30"W x 39.5"H |
| Dimensions Recline (L" x W" x H") | 69"L x 30"W x 47.5"H |
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Weight
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280lbs.
|
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Box Size
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63"L x 32"W x 69"H
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| Shipping Weight | 350lbs. |
Osaki Massage Chair Warranty
Osaki massage chairs include a manufacturer limited warranty covering eligible defects in materials and workmanship during normal residential use. Coverage begins on the original purchase date and applies only to the original purchaser.
Warranty Included With Your Chair
The warranty included with this model is shown in the preselected Warranty option above the Add to Cart button. That is the coverage that applies to your purchase and it is included at no additional charge.
Osaki Warranty Coverage by Model
5-Year
Limited Warranty
- Years 1–3: In-home service, replacement parts, and labor
- Years 4–5: Replacement parts only
Osaki warranty terms vary by model. The two plans above are shown for reference only and are not optional upgrades. Only the warranty displayed in the preselected Warranty option for this product applies to your order.
What Is Not Covered
- Physical, accidental, or cosmetic damage
- Commercial, corporate, rental, institutional, or other non-residential use
- Misuse, neglect, improper maintenance, or failure to follow the manufacturer’s instructions
- Unauthorized repairs, alterations, modifications, or use of non-approved replacement parts
- Damage caused by electrical disturbances, power surges, improper voltage, or loss of power
- Environmental damage, including rust, corrosion, fire, flood, wind, hail, earthquake, or tornado
- Shipping, delivery, moving, or handling damage
- Normal wear and cosmetic aging, including fading, fabric pilling, stitching, Velcro, and zippers
- Products purchased from an unauthorized reseller or without valid proof of purchase
Osaki warranties are non-transferable and apply only to the original purchaser. Temporary loss of use while the chair is being inspected, serviced, or repaired is not covered.
Need Warranty Service?
Contact TITTAC Customer Support with your order number and a clear description of the issue. Photos or videos may be requested to help identify the problem. Our team will review the information and help coordinate the appropriate warranty service with Osaki.
Shipping, Exchanges & Returns
Review the delivery options, inspection requirements, and 30-day exchange and return terms for TITTAC massage chairs.
Free Curbside Freight Delivery
Massage chairs include free curbside freight delivery to the 48 contiguous United States. Delivery is generally estimated at 7 to 10 days, but timing may vary by product availability, destination, and freight carrier schedule.
Curbside delivery is made to the curb, driveway, or nearest safe exterior location accessible by the freight truck.
Curbside delivery does not include:
- Moving the chair inside the home
- Stairs, upper floors, or room placement
- Unpacking or assembly
- Removal of boxes and packaging materials
The customer is responsible for arranging sufficient help and equipment to move the chair from the delivery location into the home.
White Glove Delivery
White Glove Delivery is available for an additional charge. Pricing and included services vary by chair model, delivery address, and local service provider.
- The chair is delivered through a local delivery and assembly provider
- The provider contacts the customer to arrange an appointment
- In-home delivery and assembly are provided according to the confirmed service level
- Stairs, room placement, unpacking, and packaging removal must be confirmed in advance
White Glove Delivery generally adds 7 to 10 days to the regular delivery estimate. All White Glove charges are non-refundable once the service has been arranged.
Alaska & Hawaii
Free shipping does not apply to Alaska or Hawaii. Please contact TITTAC before ordering to confirm available delivery options and receive a freight quote.
Inspect Your Delivery
Inspect the packaging and visible condition of the chair before signing the delivery receipt.
- Note all visible damage clearly on the delivery receipt
- Take photos of the packaging, shipping labels, damage, and receipt
- Contact TITTAC as soon as possible
- For severe damage, contact TITTAC before refusing delivery whenever possible
Signing without a damage notation may limit the ability to file a successful freight claim. Concealed damage or functional issues discovered after unpacking should be reported promptly.
30-Day Exchanges & Returns
A massage chair may be requested for exchange or return within 30 days from the purchase date. TITTAC approval and return instructions are required before the chair is shipped back.
Return for a Refund
- The customer is responsible for the original outbound freight cost
- The customer is responsible for return freight
- Applicable freight charges will be deducted from the refund
- White Glove Delivery charges are non-refundable
Exchange for Another Chair
- Price differences are adjusted according to the replacement chair
- Applicable freight charges are the customer's responsibility
- Higher- and lower-priced exchanges may have different freight treatment
- White Glove service for a replacement chair is charged separately
Returned chairs must be securely packaged for freight transport. The customer is responsible for damage caused by improper return packaging.
Refused or Undeliverable Shipments
Customers may be responsible for outbound freight, return freight, redelivery, storage, and any White Glove charges already incurred when delivery is refused without approval, an appointment is missed, or an incorrect or incomplete address is provided.
Questions About Delivery or Returns?
Contact TITTAC for White Glove pricing, Alaska or Hawaii freight quotes, delivery damage assistance, and exchange or return authorization.
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best chair ever
I have been using this chair for about 2 weeks and am very happy. The massage rollers can pinpoint all the different muscles perfectly with the right amount of pressure. I have been having backache for like years and this chair relieves my pain. I have owned a few chairs in the past, and the Maestro is the top of the line.
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