- Year 1: In-home service, parts, and labor
- Years 2–3: Replacement parts only
Osaki OS-4D Pro Paragon is newly upgraded 4D massage chair with L-track and heating roller mechanism. Osaki’s the most popular and innovated 4D massage chair is OS-Pro Maestro, however OS-4D Pro Paragon is revolutionized and upgraded version of 4D Massage Chair. Especially, Paragon is designed with high and luxurious technology systems, which are voice recording, less space enlargement and heating rollers on the footrest. Additionally, the Paragon is designed to feature to customize the heating temperatures by the user. By using the voice control and ease remote control, the user can approach and manage the massage chair easily without any difficulties.
4D Massage
The Osaki OS-Pro Paragon allows 4 different levels of adjustment for the 4D massage. With the variety of adjustment levels, the user can customize the massage to suit their personal preferences. With the Osaki OS-4D Pro Paragon massage chair, the user can control of massaging experience with 4 4D adjustments and 5 levels of speed adjustments.
Voice Recognition
In line with 21st century science and technology, Paragon includes new feature to showcase advanced technology which is voice recognition. Voice or speech recognition is the ability of devices to record spoken words or commands by the user. The Osaki OS-4D Pro Paragon has a tiny microphone around the speaker which recognizes 9 different phrases that the user can manage the massage modes by speaking.
Bluetooth Sound Speakers
There are multiple speakers surrounding the headrest. The Bluetooth wireless music player can integrate music into the massage techniques with synchronic therapy, which allow the rollers to massage you to the beats of the music. Relaxing with music therapy will helps the user’s blood and ease fatigue.
Heated Rollers
The OS-4D Pro Paragon has the most upgraded back heating system. The roller itself will heat up acting like hot stones massaging at the same time. The heated back roller allows for a far greater surface heating area. Experience the luxury of hot stones warming the muscles from your neck to the hamstrings. In addition, Paragon includes an upgraded version of heating feature (TEMP + / TEMP-) which is a function to adjust the temperature of heating.
Automatic Leg Extension
The ottoman will scan the legs to ensure the optimal leg length for the user’s height. Simply apply pressure with the feet to indicated to the leg scanner that length is at the desired and comfortable position for better massage. Remote also allows for one to auto adjust the leg component to either extend or retract to the user’s customizable needs. Additionally, the footrest is covered over toes which makes the foot warmer during the massage. Foot warming stimulates an improvement of blood circulation.
Double Sensing Body Scan
The OS-4D Pro Paragon will perform a body scan to map the key areas of the neck and back to ensure the optimal amount of pressure applied during the massage. The scanning technology will detect the shoulders height, which can be re-calibrated once the scan is complete.
Heated Foot Rollers
There are spinning reflexology rollers located at the bottom of the footrest providing a soothing kneading massage. When the rollers spin, it stimulates heating therapy around the foot areas and offers mild to strong pressures and warm condition for more relaxed and reduce tiredness.
LED Remote Control
The Osaki OS-4D Pro Paragon has detailed LED displaying remote controller with ease control buttons that the easily approach to the diverse functions of the massage chair. The buttons can be navigated easily through the menu to select either Neck/Shoulder, Lower Back, Auto, Manual, Advance, or Air Massage. The massage timer can be set from 5-minute adjustments starting from 5 minutes up to 30 minutes.
Multi Angle L-Track
Unlike other L-track massage chairs, the Paragon has a multi-angle L-track feature. It offers a diverse angle of L-track massage mechanism, which means that the L-track roller moves up and down angles at hamstring areas. When the massage chair reclines, other massage chair rollers do not move, and offers fixed rollers at the hamstring, however the Paragon’s L-track moves upwards to provide a more realistic massage feature on the hamstring area. .
Zero Gravity
The Paragon offers zero-gravity feature which brings the knees above the chest and optimizes the blood flow to help the user to be more relaxed. When reclined into the zero-gravity position, the complete weight of your back is virtually supported by the backrest which maximizes the intensity of the massage. In this position when the knees are brought above the chest will optimize your blood flow, in order to relax the body more. The user can experience the most convenience and diverse preferences of zero-gravity system for you.
Space Saving Design
Space saving feature is one of the crucial functions for massage chair user whom wants to maximize the space area in the home. The massage chair extends space area during the zero-gravity, however OS-4D Pro Paragon saves up to 3.15 inches of the space from the wall. No more concern about the size of area that the massage chair enlarges the space of home.
Mobile Apps
Smartphone users can download the Paragon App for the convenience and ease to operate chair with all the features of the remote.
Specifications
Osaki Pro OS-4D Paragon Massage Chair |
|
| Recommended Height Range | 5'0" - 6'2" |
| Recommended Weight Limit | 280lbs. |
| Roller Type |
4D
|
| Roller Length |
49"
|
| Roller Glute Massage |
No
|
| Roller Speed Adjustment |
Yes
|
| Roller Intensity Adjustment |
Yes
|
| Roller Width Adjustment |
Yes
|
| Roller Track Type |
L Track
|
| Removable Back Pad |
Yes
|
| Body Scan Technology | Yes |
| Foot Rollers |
Yes
|
| Recline |
Automatic
|
| Zero Gravity |
Yes
|
| Massage Techniques |
3D, Kneading, Tapping, Clapping, and Shiatsu
|
| Inversion Therapy |
No
|
| Auto Programs |
16
|
| Stretch Program |
Yes
|
| Deep Tissue Massage |
Yes
|
| Heat |
Lumbar, Seat
|
| Total Airbags |
42
|
| Manual Programs |
Yes
|
| Spot/Partial Massage |
Yes
|
| Memory Setting |
Yes
|
| Vibration |
Yes
|
| Airbag Intensity Adjustments |
Yes
|
| Air Massage |
Arm, Calf, Foot, Head, Hip and Thigh, Upper Arm and Shoulder
|
| Chromotherapy |
No
|
| Remote Type |
Slim LCD Remote
|
| MP3 Player |
Yes
|
| Upholstery |
Synthetic Leather
|
| Timer Setting |
5 to 30 Minutes
|
| Hideaway Ottoman |
No
|
| Ottoman Length Adjustment | Automatic |
| Dimensions Upright (L" x W" x H") | 55"L x 37"W x 48"H |
| Dimensions Recline (L" x W" x H") | 83"L x 38"W x 30"H |
| Massage Chair Weight | 265lbs. |
| Warranty | 3 Year Limited Warranty |
| Rated Voltage | 110-120V |
| Rated Frequency | 50/60Hz |
Osaki Massage Chair Warranty
Osaki massage chairs are covered against defects in materials and workmanship under normal residential use. Coverage begins on the original purchase date and applies only to the original purchaser.
Warranty Coverage
- Years 1–3: In-home service, parts, and labor
- Years 4–5: Replacement parts only
Warranty coverage varies by model. Please refer to the product specifications to confirm whether the chair includes the 3-year or 5-year limited warranty.
What Is Not Covered
- Physical, accidental, or cosmetic damage
- Commercial, corporate, rental, or institutional use
- Misuse, neglect, improper maintenance, or failure to follow instructions
- Unauthorized repairs, alterations, or modifications
- Electrical disturbances, power surges, or loss of power
- Environmental damage, including rust, corrosion, fire, flood, wind, hail, earthquake, or tornado
- Shipping or handling damage
- Normal wear, including fading, fabric pilling, stitching, Velcro, and zippers
- Products purchased from unauthorized resellers
Osaki warranties are non-transferable and apply only to the original purchaser. Loss of use while the product is being inspected or repaired is not covered.
Need Warranty Service?
Contact TITTAC Customer Support with your order number and a description of the issue. Photos or videos may be requested to assist with diagnosis. Our team will help coordinate the appropriate warranty service with Osaki.
Shipping, Exchanges & Returns
Review the delivery options, inspection requirements, and 30-day exchange and return terms for TITTAC massage chairs.
Free Curbside Freight Delivery
Massage chairs include free curbside freight delivery to the 48 contiguous United States. Delivery is generally estimated at 7 to 10 days, but timing may vary by product availability, destination, and freight carrier schedule.
Curbside delivery is made to the curb, driveway, or nearest safe exterior location accessible by the freight truck.
- Moving the chair inside the home
- Stairs, upper floors, or room placement
- Unpacking or assembly
- Removal of boxes and packaging materials
The customer is responsible for arranging sufficient help and equipment to move the chair from the delivery location into the home.
White Glove Delivery
White Glove Delivery is available for an additional charge. Pricing and included services vary by chair model, delivery address, and local service provider.
- The chair is delivered through a local delivery and assembly provider
- The provider contacts the customer to arrange an appointment
- In-home delivery and assembly are provided according to the confirmed service level
- Stairs, room placement, unpacking, and packaging removal must be confirmed in advance
White Glove Delivery generally adds 7 to 10 days to the regular delivery estimate. All White Glove charges are non-refundable once the service has been arranged.
Alaska & Hawaii
Free shipping does not apply to Alaska or Hawaii. Please contact TITTAC before ordering to confirm available delivery options and receive a freight quote.
Inspect Your Delivery
Inspect the packaging and visible condition of the chair before signing the delivery receipt.
- Note all visible damage clearly on the delivery receipt
- Take photos of the packaging, shipping labels, damage, and receipt
- Contact TITTAC as soon as possible
- For severe damage, contact TITTAC before refusing delivery whenever possible
Signing without a damage notation may limit the ability to file a successful freight claim. Concealed damage or functional issues discovered after unpacking should be reported promptly.
30-Day Exchanges & Returns
A massage chair may be requested for exchange or return within 30 days from the purchase date. TITTAC approval and return instructions are required before the chair is shipped back.
Return for a Refund
- The customer is responsible for the original outbound freight cost
- The customer is responsible for return freight
- Applicable freight charges will be deducted from the refund
- White Glove Delivery charges are non-refundable
Exchange for Another Chair
- Price differences are adjusted according to the replacement chair
- Applicable freight charges are the customer's responsibility
- Higher- and lower-priced exchanges may have different freight treatment
- White Glove service for a replacement chair is charged separately
Returned chairs must be securely packaged for freight transport. The customer is responsible for damage caused by improper return packaging.
Refused or Undeliverable Shipments
Customers may be responsible for outbound freight, return freight, redelivery, storage, and any White Glove charges already incurred when delivery is refused without approval, an appointment is missed, or an incorrect or incomplete address is provided.
Questions About Delivery or Returns?
Contact TITTAC for White Glove pricing, Alaska or Hawaii freight quotes, delivery damage assistance, and exchange or return authorization.