3-Year
Limited Warranty
- Year 1: In-home service, replacement parts, and labor
- Years 2–3: Replacement parts only
Osaki AI Avalon 4D Massage Chair
Personalized 4D massage with intelligent body scanning, heated comfort, and advanced full-body controls
The Osaki AI Avalon 4D is designed for customers who want a premium massage chair with adjustable 4D roller movement, AI-assisted program selection, extended SL-Track coverage, air compression, deep calf kneading, specialized foot rollers, and a heated shawl for flexible upper-body warmth.
With 20 automatic programs, 11 manual massage modes, intelligent voice control, a touchscreen remote, memory settings, wireless charging, and a space-saving Zero Gravity recline, the Avalon delivers a highly customizable massage experience for everyday home relaxation.
Best for
Users who want an advanced 4D massage chair with strong shoulder and back coverage, AI-assisted program recommendations, a heated shawl, lower-body massage, and modern convenience features.
Massage feel
The Avalon combines adjustable 4D roller depth, speed, and rhythm with air compression, calf kneading, foot rollers, and multiple automatic and manual programs for a broad range of massage intensities.
Room fit
The chair is 32 inches wide and reaches 78 inches long when fully reclined. Measure the room, wall clearance, doorway, hallway, stairs, and full delivery path before ordering.
Key massage features
These are the main Avalon features most customers should understand before choosing this chair.
AI-Assisted Body Scan and Program Selection
The Avalon uses a built-in sensor to collect wellness-related data and help recommend a massage program for the current session. The system is intended to simplify program selection and make the massage experience feel more personalized.
- Collects readings such as heart rate, oxygen saturation, microcirculation, and fatigue-related data.
- Uses the completed scan to recommend a massage program.
- Designed for massage personalization only and not for medical diagnosis, monitoring, or treatment.
Advanced 4D Massage Mechanism
The 4D roller system moves vertically, side to side, and inward or outward while also changing speed and rhythm. This gives users more control over how deep, fast, and dynamic the massage feels.
- Adjustable roller depth supports lighter or firmer massage preferences.
- Variable speed and rhythm create a more layered massage pattern.
- Designed to provide focused coverage across the shoulders, neck, and back.
Extended SL-Track Coverage
The laser-crafted steel SL-Track follows the natural curve of the spine and extends massage coverage from the neck and shoulders toward the glutes and upper hamstrings.
- Combines spinal contouring with longer lower-body coverage.
- Maintains roller contact across a broader massage path.
- Supports full-back and lower-body programs within one continuous track.
20-Cell Air Compression Massage
Twenty strategically placed air cells apply rhythmic compression around key body areas. This adds a surrounding massage sensation and works alongside the 4D roller system.
- Provides compression across the arms and lower-body areas.
- Adds rhythmic holding and releasing pressure during supported programs.
- Complements the chair’s roller, calf, and foot massage features.
Zero Gravity with Space-Saving Recline
Zero Gravity positions the body at a supported recline angle during massage. The chair can fully recline while placed approximately five inches from the wall.
- Creates a more relaxed reclined position during selected programs.
- Requires approximately 5 inches of rear wall clearance.
- Always confirm the fully reclined length and final placement area before delivery.
Heated Shawl and Lumbar Warmth
The Avalon includes a flexible heated shawl that can be positioned along the back or placed over the chest and abdomen. Graphene heating provides gentle warmth during supported massage sessions.
- Can be used for lumbar warmth or repositioned over the upper body.
- Manufacturer-listed temperature range is approximately 75–83°F.
- Designed for comfort and should not be treated as medical heat therapy.
Deep Calf Kneading and Specialized Foot Rollers
The lower-body system combines vertically moving calf rollers, air compression, and two rollers under each foot. Together, these features provide focused contact from the calves through the heels and toes.
- Kneading rollers work vertically along the calf area.
- Airbags add compression around the lower legs.
- Two rollers under each foot massage from heel to toe.
Additional comfort and control features
These supporting features make the Avalon easier to use and more adaptable for different massage preferences.
20 Auto Programs
Programs include Total Relax, Chinese Massage, Relieve Muscle, Body Balance, Thai Massage, Full-Body Stretch, Sports Recovery, Sweet Dream, and other targeted routines.
11 Manual Modes
Manual options include Kneading, Shiatsu, Patting, Shoulder Grasp, Knead & Patting, and multiple 4D massage variations.
Intelligent Voice Control
Supported chair functions can be operated with voice commands listed in the owner’s manual.
Touchscreen Controller
The touchscreen remote provides convenient access to automatic programs, manual adjustments, recline, and comfort settings.
Automatic Footrest Extension
The footrest can extend up to 6.9 inches to help accommodate users with different leg lengths.
Accessible Shortcut Panel
The side panel provides quick access to chair and leg adjustments, Zero Gravity, voice assistance, and 4D settings.
Memory Function
Save preferred settings for faster access to a familiar massage configuration.
Wireless and USB Charging
A wireless charging surface and USB port help keep compatible devices powered during a massage session.
HD Speakers and LED Lighting
Built-in surround speakers and customizable LED accents add sound and atmosphere to the relaxation experience.
Before you choose the Avalon
The Avalon is a large premium chair with a fully reclined length of 78 inches. Before ordering, confirm room dimensions, wall clearance, doorway width, delivery access, warranty coverage, and setup expectations with Tittac.
- Measure the placement area in both upright and fully reclined positions.
- Check whether the chair will be delivered assembled or partially disassembled.
- Confirm that the narrowest doorway, hallway, stairway, and turn can accommodate delivery.
- Ask Tittac about delivery, setup, warranty, and return details for your location.
Osaki AI Avalon 4D FAQ
What makes the Avalon a 4D massage chair?
The rollers move vertically, side to side, and inward or outward while also changing speed and rhythm. These adjustments allow the massage to feel more dynamic than a basic fixed-depth roller system.
Does the Avalon diagnose muscle tension or health conditions?
No. The sensor and AI features are designed to support massage personalization. They are not medical tools and should not be used to diagnose, monitor, or treat a health condition.
How much wall clearance does the Avalon need?
The manufacturer lists approximately 5 inches of wall clearance for full recline. The chair reaches 78 inches long when reclined, so measure the complete placement area before ordering.
How wide must the doorway be?
The listed minimum doorway width is 32 inches when assembled and 29.5 inches when partially disassembled. Actual delivery requirements can vary depending on the door frame, hallway, turns, and installation conditions.
How does the heated shawl work?
The flexible heated shawl can be positioned behind the lower back or placed over the chest and abdomen. It provides gentle warmth for comfort and is not a substitute for medical treatment.
Get help choosing the right massage chair
Whether you visit our showroom or order from out of state, Tittac can help you review chair size, massage style, delivery options, warranty coverage, and return questions before you buy.
- Compare massage feel, body fit, and comfort features before ordering.
- Ask about delivery access, setup expectations, warranty coverage, and return details.
- Get help by phone, text, chat, or showroom visit depending on where you live.
Need help before ordering? Talk with Tittac before you choose your massage chair.
Local customers can visit the showroom. Out-of-state customers can still get help by phone, text, or chat before ordering.
Specifications
| User Fit | |
|---|---|
| Maximum User Weight | 260 lbs |
| Seat Width | 20.1" |
| Shoulder Width | 20.0" |
| Minimum Doorway Width - Assembled | 32.0" |
| Minimum Doorway Width - Disassembled | 29.5" |
| Chair Dimensions | |
| Chair Dimensions - Upright | 32.0" W x 62.0" L x 47.6" H |
| Chair Dimensions - Reclined | 32.0" W x 78.0" L x 33.0" H |
| Distance to Wall | Approximately 5.0" |
| Chair Weight | 243.0 lbs |
| Package Information | |
| Package Dimensions - Box 1 | 58.3" W x 30.3" L x 36.2" H |
| Package Dimensions - Box 2 | 26.0" W x 13.8" L x 47.8" H |
| Package Weight - Box 1 | 255.7 lbs |
| Package Weight - Box 2 | 61.7 lbs |
| Massage System | |
| Massage Track Type | SL-Track |
| Roller Type | 4D |
| Body Scan Technology | Yes |
| Air Cells | 20 |
| Calf Massage | Vertical Kneading Rollers and Air Compression |
| Foot Rollers | 2 Rollers per Foot |
| Programs & Comfort | |
| Automatic Programs | 20 |
| Manual Massage Modes | 11 |
| Zero Gravity | Yes |
| Full-Body Stretch Program | Yes |
| Heated Shawl | Yes |
| Heating Range | Approximately 75–83°F |
| Footrest Extension | Automatic, Up to 6.9" |
| Controls & Convenience | |
| Voice Control | Yes |
| Remote Type | Touchscreen Controller |
| Shortcut Control Panel | Yes |
| Memory Function | Yes |
| Wireless Charging | Yes |
| USB Charging Port | Yes |
| HD Speakers | Yes |
| Custom LED Lighting | Yes |
| Power Supply | 110–120V |
| Rated Frequency | 50 / 60Hz |
Please measure your room, doorway, hallway, stairway, turns, and complete delivery path before ordering. The manufacturer lists a 32-inch minimum doorway width when assembled and 29.5 inches when partially disassembled.
Owner’s Manual
Download the Osaki AI Avalon owner’s manual for setup, operation, safety, maintenance, massage programs, and chair functions.
Osaki Massage Chair Warranty
Osaki massage chairs include a manufacturer limited warranty covering eligible defects in materials and workmanship during normal residential use. Coverage begins on the original purchase date and applies only to the original purchaser.
Warranty Included With Your Chair
The warranty included with this model is shown in the preselected Warranty option above the Add to Cart button. That is the coverage that applies to your purchase and it is included at no additional charge.
Osaki Warranty Coverage by Model
5-Year
Limited Warranty
- Years 1–3: In-home service, replacement parts, and labor
- Years 4–5: Replacement parts only
Osaki warranty terms vary by model. The two plans above are shown for reference only and are not optional upgrades. Only the warranty displayed in the preselected Warranty option for this product applies to your order.
What Is Not Covered
- Physical, accidental, or cosmetic damage
- Commercial, corporate, rental, institutional, or other non-residential use
- Misuse, neglect, improper maintenance, or failure to follow the manufacturer’s instructions
- Unauthorized repairs, alterations, modifications, or use of non-approved replacement parts
- Damage caused by electrical disturbances, power surges, improper voltage, or loss of power
- Environmental damage, including rust, corrosion, fire, flood, wind, hail, earthquake, or tornado
- Shipping, delivery, moving, or handling damage
- Normal wear and cosmetic aging, including fading, fabric pilling, stitching, Velcro, and zippers
- Products purchased from an unauthorized reseller or without valid proof of purchase
Osaki warranties are non-transferable and apply only to the original purchaser. Temporary loss of use while the chair is being inspected, serviced, or repaired is not covered.
Need Warranty Service?
Contact TITTAC Customer Support with your order number and a clear description of the issue. Photos or videos may be requested to help identify the problem. Our team will review the information and help coordinate the appropriate warranty service with Osaki.
Shipping, Exchanges & Returns
Review the delivery options, inspection requirements, and 30-day exchange and return terms for TITTAC massage chairs.
Free Curbside Freight Delivery
Massage chairs include free curbside freight delivery to the 48 contiguous United States. Delivery is generally estimated at 7 to 10 days, but timing may vary by product availability, destination, and freight carrier schedule.
Curbside delivery is made to the curb, driveway, or nearest safe exterior location accessible by the freight truck.
Curbside delivery does not include:
- Moving the chair inside the home
- Stairs, upper floors, or room placement
- Unpacking or assembly
- Removal of boxes and packaging materials
The customer is responsible for arranging sufficient help and equipment to move the chair from the delivery location into the home.
White Glove Delivery
White Glove Delivery is available for an additional charge. Pricing and included services vary by chair model, delivery address, and local service provider.
- The chair is delivered through a local delivery and assembly provider
- The provider contacts the customer to arrange an appointment
- In-home delivery and assembly are provided according to the confirmed service level
- Stairs, room placement, unpacking, and packaging removal must be confirmed in advance
White Glove Delivery generally adds 7 to 10 days to the regular delivery estimate. All White Glove charges are non-refundable once the service has been arranged.
Alaska & Hawaii
Free shipping does not apply to Alaska or Hawaii. Please contact TITTAC before ordering to confirm available delivery options and receive a freight quote.
Inspect Your Delivery
Inspect the packaging and visible condition of the chair before signing the delivery receipt.
- Note all visible damage clearly on the delivery receipt
- Take photos of the packaging, shipping labels, damage, and receipt
- Contact TITTAC as soon as possible
- For severe damage, contact TITTAC before refusing delivery whenever possible
Signing without a damage notation may limit the ability to file a successful freight claim. Concealed damage or functional issues discovered after unpacking should be reported promptly.
30-Day Exchanges & Returns
A massage chair may be requested for exchange or return within 30 days from the purchase date. TITTAC approval and return instructions are required before the chair is shipped back.
Return for a Refund
- The customer is responsible for the original outbound freight cost
- The customer is responsible for return freight
- Applicable freight charges will be deducted from the refund
- White Glove Delivery charges are non-refundable
Exchange for Another Chair
- Price differences are adjusted according to the replacement chair
- Applicable freight charges are the customer's responsibility
- Higher- and lower-priced exchanges may have different freight treatment
- White Glove service for a replacement chair is charged separately
Returned chairs must be securely packaged for freight transport. The customer is responsible for damage caused by improper return packaging.
Refused or Undeliverable Shipments
Customers may be responsible for outbound freight, return freight, redelivery, storage, and any White Glove charges already incurred when delivery is refused without approval, an appointment is missed, or an incorrect or incomplete address is provided.
Questions About Delivery or Returns?
Contact TITTAC for White Glove pricing, Alaska or Hawaii freight quotes, delivery damage assistance, and exchange or return authorization.
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