3-Year
Limited Warranty
- Year 1: In-home service, parts, and labor
- Years 2–3: Replacement parts only
Osaki OP-Master Massage Chair
Advanced shoulder comfort with intelligent full-body massage
The Osaki OP-Master is designed for customers who want a premium massage chair with advanced shoulder support, 4D massage technology, SL-Track coverage, muscle tension detection, heat comfort, foot rollers, and smart daily controls.
With its shoulder-focused massage system, body scanning, Zero Gravity recline, space-saving design, app control, voice control, wireless charging, and Bluetooth speakers, the OP-Master brings a more complete relaxation experience into your home.
Best for
Users who want a high-end massage chair with stronger shoulder support, full-back coverage, smart body adjustment, heat, foot massage, and modern convenience features.
Massage feel
The OP-Master is built for a more customized massage feel, combining 4D roller movement, shoulder-focused support, SL-Track coverage, air compression, and foot rollers.
Room fit
The space-saving recline design helps reduce rear clearance needs, but customers should still measure the room, doorway, hallway, and delivery path before purchase.
Key massage features
These are the main OP-Master features most customers should understand before choosing this chair.
Advanced Shoulder Massage System
The OP-Master is designed with dedicated shoulder massage support, including shoulder massage nodes and automatic shoulder adjustment. This helps the chair better fit the upper body and focus more attention on one of the most common tension areas.
- Shoulder massage nodes help target the upper shoulder area.
- Automatic shoulder adjustment helps the chair fit different body shapes.
- Useful for users who want stronger upper-body and shoulder-focused comfort.
SL-Track Massage Coverage
The OP-Master uses an SL-Track system designed to follow the natural curve of the back while extending massage coverage down toward the lower body. This gives the chair broader coverage than a basic back-only massage design.
- Designed to massage from the neck and shoulders down toward the hamstring area.
- Combines back contouring with extended lower-body coverage.
- Helps create a more complete upper-to-lower body massage experience.
Muscle Tension Detection
The OP-Master’s Health Pro system uses advanced scanning to help identify areas where the body may need more attention. The chair can then adjust the massage experience to better match the user’s condition during the session.
- Helps identify tension-focused areas before the massage begins.
- Supports a more personalized massage instead of a fixed routine only.
- Works with the chair’s advanced massage system for a more tailored session.
Negative Oxygen Ions for a Fresher Relaxation Experience
The OP-Master includes a negative oxygen ion feature designed to support a fresher relaxation environment around the chair. It adds another comfort layer for customers who want the massage space to feel calmer and more refined.
- Designed to support a fresher-feeling relaxation area.
- Adds a wellness-inspired comfort feature beyond roller massage.
- Pairs well with music, heat, recline, and longer relaxation sessions.
Zero Gravity and Space Saving Recline
The OP-Master includes one-stage Zero Gravity recline to place the body in a more relaxed position during the massage. Its space-saving design helps reduce rear clearance needs when reclining.
- Zero Gravity positioning helps create a more relaxed body angle.
- Space-saving recline requires about 3 inches of wall clearance.
- Always confirm room space, doorway width, and delivery path before ordering.
Heat and Foot Massage Comfort
The OP-Master combines lower-back and foot heat with dedicated foot rollers to create a more complete comfort experience from the back down to the feet.
- Heat comfort supports the lumbar and foot areas during selected sessions.
- Foot rollers help target the bottom of the feet from heel to toe.
- Useful for users who want lower-body comfort after long days of standing or walking.
Additional comfort and control features
These supporting features help make the OP-Master easier to use, more flexible, and more complete for everyday relaxation at home.
4D Massage Mechanism
The 4D massage system provides adjustable depth, intensity, speed, and massage style for a more customized massage feel.
Air Compression Massage
Air cells around key body areas add rhythmic compression alongside the roller massage system.
16 Auto Programs
Sixteen automatic programs provide different massage options for relaxation, stretching, recovery, and daily comfort.
6 Massage Styles
Multiple massage styles let users choose different techniques and comfort levels depending on their preference.
Side Panel Control
The side control panel gives quick access to heat, air intensity, 4D settings, and recline adjustments.
App Control
The OP-Master can be controlled through the compatible iOS and Android app for easier access to chair functions.
Voice Control
Alexa voice command support allows hands-free control of selected chair functions.
Wireless Charging
The built-in wireless charging pad and USB port help keep compatible devices powered during a massage.
Bluetooth Surround Speakers
Built-in Bluetooth speakers let users enjoy music, podcasts, audiobooks, or calming audio while relaxing.
Spot and Partial Massage
Users can choose more focused massage areas instead of running a full automatic program every time.
Adjustable Strength
Multiple strength and speed settings help users fine-tune the massage to match their comfort level.
Premium Home Design
The OP-Master combines advanced massage technology with a polished design made for modern home interiors.
Before you choose the OP-Master
A premium massage chair should fit your body, your room, and your daily routine. Before purchase, confirm the chair dimensions, wall clearance, doorway width, delivery path, warranty coverage, and return details with Tittac.
- Measure the room where the chair will be placed.
- Check doorway, hallway, stair, and delivery access before ordering.
- Ask about warranty coverage for the specific model.
- Contact Tittac if you want help comparing massage style, chair size, and setup expectations.
Osaki OP-Master FAQ
Is the Osaki OP-Master a good massage chair for home use?
Yes. The OP-Master is a strong fit for customers who want a premium home massage chair with advanced shoulder support, 4D massage, SL-Track coverage, muscle tension detection, heat, foot rollers, air compression, and smart controls.
What makes the OP-Master different from a basic massage chair?
The OP-Master includes shoulder massage nodes, automatic shoulder adjustment, 4D massage, SL-Track coverage, muscle tension detection, 46 air cells, heat at the lumbar and feet, foot rollers, app control, voice control, wireless charging, and Bluetooth speakers.
How much wall space does the OP-Master need?
The product content lists a space-saving recline design that needs about 3 inches of wall clearance. You should still measure your room and confirm the final placement before ordering.
Does muscle tension detection replace medical advice?
No. Muscle tension detection is designed to personalize the massage experience. It should not be treated as medical diagnosis, medical treatment, or a replacement for advice from a healthcare professional.
How can I choose the OP-Master if I cannot visit the showroom?
You can still get help before ordering. Tittac can walk you through the OP-Master’s massage features, chair size, room fit, delivery expectations, warranty coverage, and return details by phone, text, or chat.
Get help choosing the right massage chair
Whether you visit our showroom or order from out of state, Tittac can help you review chair size, massage style, delivery options, warranty coverage, and return questions before you buy.
- Compare massage style, chair size, and comfort features before ordering.
- Ask about delivery options, setup expectations, warranty coverage, and return details for your location.
- Get help by phone, text, chat, or showroom visit depending on where you live.
Need help before ordering? Talk with Tittac before you choose your massage chair.
Local customers can visit the showroom. Out-of-state customers can still get help by phone, text, or chat before ordering.
Specifications
| Recommended Weight Limit | 260 lbs |
|---|---|
| Recommended Height Range | 5'0" - 6'4" |
| Seat Width | 18.0" |
| Shoulder Width | 24.5" |
| Minimum Doorway Size - Assembled | 32" |
| Will Fit Through Standard Household Doorways? | Yes |
| Chair Dimensions | |
| Chair Dimensions - Upright | 31.5" W x 68.0" L x 50.5" H |
| Chair Dimensions - Reclined | 31.5" W x 72.0" L x 42.0" H |
| Distance to Wall | 3" |
| Chair Weight | 254.6 lbs |
| Package Information | |
| Package Dimensions - Box 1 | 55.3" W x 33.9" L x 50.0" H |
| Package Dimensions - Box 2 | 23.4" W x 20.3" L x 22.4" H |
| Package Weight - Box 1 | 249.1 lbs |
| Package Weight - Box 2 | 49.6 lbs |
| Massage System | |
| Massage Track Type | SL-Track |
| Roller Type | 4D |
| Roller Glute Massage | Yes |
| Roller Strength Adjustment | Yes |
| Roller Speed Adjustment | Yes |
| Roller Width Adjustment | Yes |
| Body Scan Technology | Yes |
| Deep Tissue Massage | Yes |
| Programs & Comfort | |
| Zero Gravity | Yes |
| Automatic Programs | 16 |
| Manual Massage Styles | 6 |
| Spot / Partial Massage | Yes |
| Adjustable Shoulder | Yes |
| Extendable Footrest | Yes |
| Heat | Lumbar and Feet |
| Airbags | 46 Air Cell Compression |
| Auto Timer | 15 Minutes |
| Controls & Smart Features | |
| Bluetooth Speakers | Yes |
| Voice Control | Yes, compatible with Alexa |
| AI Health Detection | Yes |
| Power Supply | 110–120V |
| Rated Frequency | 50/60Hz |
| Country of Manufacture | China |
Please measure your room, doorway, hallway, stairway, and delivery path before ordering. Large massage chairs may require partial disassembly for delivery through standard household doorways.
Owner’s Manual
Download the Osaki OP-Master owner’s manual for setup, operation, safety, maintenance, and chair functions.
Osaki Massage Chair Warranty
Osaki massage chairs are covered against defects in materials and workmanship under normal residential use. Coverage begins on the original purchase date and applies only to the original purchaser.
Warranty Coverage
5-Year
Limited Warranty
- Years 1–3: In-home service, parts, and labor
- Years 4–5: Replacement parts only
Warranty coverage varies by model. Please refer to the product specifications to confirm whether the chair includes the 3-year or 5-year limited warranty.
What Is Not Covered
- Physical, accidental, or cosmetic damage
- Commercial, corporate, rental, or institutional use
- Misuse, neglect, improper maintenance, or failure to follow instructions
- Unauthorized repairs, alterations, or modifications
- Electrical disturbances, power surges, or loss of power
- Environmental damage, including rust, corrosion, fire, flood, wind, hail, earthquake, or tornado
- Shipping or handling damage
- Normal wear, including fading, fabric pilling, stitching, Velcro, and zippers
- Products purchased from unauthorized resellers
Osaki warranties are non-transferable and apply only to the original purchaser. Loss of use while the product is being inspected or repaired is not covered.
Need Warranty Service?
Contact TITTAC Customer Support with your order number and a description of the issue. Photos or videos may be requested to assist with diagnosis. Our team will help coordinate the appropriate warranty service with Osaki.
Shipping, Exchanges & Returns
Review the delivery options, inspection requirements, and 30-day exchange and return terms for TITTAC massage chairs.
Free Curbside Freight Delivery
Massage chairs include free curbside freight delivery to the 48 contiguous United States. Delivery is generally estimated at 7 to 10 days, but timing may vary by product availability, destination, and freight carrier schedule.
Curbside delivery is made to the curb, driveway, or nearest safe exterior location accessible by the freight truck.
Curbside delivery does not include:
- Moving the chair inside the home
- Stairs, upper floors, or room placement
- Unpacking or assembly
- Removal of boxes and packaging materials
The customer is responsible for arranging sufficient help and equipment to move the chair from the delivery location into the home.
White Glove Delivery
White Glove Delivery is available for an additional charge. Pricing and included services vary by chair model, delivery address, and local service provider.
- The chair is delivered through a local delivery and assembly provider
- The provider contacts the customer to arrange an appointment
- In-home delivery and assembly are provided according to the confirmed service level
- Stairs, room placement, unpacking, and packaging removal must be confirmed in advance
White Glove Delivery generally adds 7 to 10 days to the regular delivery estimate. All White Glove charges are non-refundable once the service has been arranged.
Alaska & Hawaii
Free shipping does not apply to Alaska or Hawaii. Please contact TITTAC before ordering to confirm available delivery options and receive a freight quote.
Inspect Your Delivery
Inspect the packaging and visible condition of the chair before signing the delivery receipt.
- Note all visible damage clearly on the delivery receipt
- Take photos of the packaging, shipping labels, damage, and receipt
- Contact TITTAC as soon as possible
- For severe damage, contact TITTAC before refusing delivery whenever possible
Signing without a damage notation may limit the ability to file a successful freight claim. Concealed damage or functional issues discovered after unpacking should be reported promptly.
30-Day Exchanges & Returns
A massage chair may be requested for exchange or return within 30 days from the purchase date. TITTAC approval and return instructions are required before the chair is shipped back.
Return for a Refund
- The customer is responsible for the original outbound freight cost
- The customer is responsible for return freight
- Applicable freight charges will be deducted from the refund
- White Glove Delivery charges are non-refundable
Exchange for Another Chair
- Price differences are adjusted according to the replacement chair
- Applicable freight charges are the customer's responsibility
- Higher- and lower-priced exchanges may have different freight treatment
- White Glove service for a replacement chair is charged separately
Returned chairs must be securely packaged for freight transport. The customer is responsible for damage caused by improper return packaging.
Refused or Undeliverable Shipments
Customers may be responsible for outbound freight, return freight, redelivery, storage, and any White Glove charges already incurred when delivery is refused without approval, an appointment is missed, or an incorrect or incomplete address is provided.
Questions About Delivery or Returns?
Contact TITTAC for White Glove pricing, Alaska or Hawaii freight quotes, delivery damage assistance, and exchange or return authorization.
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S
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Mạnh, chắc, hợp người thích lực sâu
Tôi là người tập gym thường xuyên nên cơ vai và lưng khá cứng. Lúc đầu thử ghế này thấy lực hơi mạnh, nhưng thật ra với người quen tập nặng thì lại rất đã.
Tôi thường dùng sau khi tập xong, khoảng 20 phút. Phần kéo giãn và massage lưng dưới làm khá tốt. Bắp chân và bàn chân cũng làm kỹ.
Ghế to và nặng, nên cần sắp xếp chỗ trước khi giao. Nhà tôi ở Arizona, phòng khách rộng nên không vấn đề gì.
Nếu ai thích massage nhẹ nhàng kiểu thư giãn thì nên chỉnh xuống mức thấp. Còn ai thích “đã” thật sự thì dòng này đáp ứng được. Gia đình tôi giờ tối nào cũng tranh nhau ngồi.
Tôi thường dùng sau khi tập xong, khoảng 20 phút. Phần kéo giãn và massage lưng dưới làm khá tốt. Bắp chân và bàn chân cũng làm kỹ.
Ghế to và nặng, nên cần sắp xếp chỗ trước khi giao. Nhà tôi ở Arizona, phòng khách rộng nên không vấn đề gì.
Nếu ai thích massage nhẹ nhàng kiểu thư giãn thì nên chỉnh xuống mức thấp. Còn ai thích “đã” thật sự thì dòng này đáp ứng được. Gia đình tôi giờ tối nào cũng tranh nhau ngồi.
J
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Strong compression, start moderate
The air compression is powerful. First time I set it too high. Once I adjusted, it felt great after snow shoveling. It’s a premium chair, so make sure you’ll actually use it.
T
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Bóp vai rất đúng chỗ
Tôi dùng lực vừa thôi, không thích quá mạnh. Ghế tự chỉnh vai nên tôi không phải chỉnh nhiều. Mùa đông người dễ cứng, mỗi tối 15 phút thấy nhẹ hơn.
B
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Osaki OP-Master – Simple but Reliable
I bought this for my parents (late 60s).
What I noticed:
Very easy to use.
Buttons are clear.
Massage is not too strong.
Downside:
Not many advanced features.
Design is more traditional.
If you don’t want complicated technology, this one is straightforward and dependable.
What I noticed:
Very easy to use.
Buttons are clear.
Massage is not too strong.
Downside:
Not many advanced features.
Design is more traditional.
If you don’t want complicated technology, this one is straightforward and dependable.
M
Was this review helpful?
(0/0)
massager tot
Tôi không thích nhiều chức năng rườm rà. Ghế này đơn giản. Bấm là chạy. Massage vừa phải, không quá mạnh.
T
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(1/0)
“After 10-hour shift, this saves me”
Đứng cả ngày, vai cổ cứng ngắc. Ngồi ghế này 15–20 phút là thấy khác liền. AI scan khá chính xác. Tôi không nghĩ mình sẽ dùng mỗi ngày, nhưng giờ tối nào cũng ngồi.
T
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(3/0)
Nhân viên hỗ trợ cực kỳ chuyên nghiệp và tận tâm. Rất hài lòng!
Tôi chọn Osaki AI Xrest cho mẹ tôi vì muốn máy tự điều chỉnh phù hợp với người lớn tuổi. Mẹ tôi dùng hàng ngày và rất thích. Thương hiệu Mỹ và Nhật đều đáng tin cậy, có trả góp 48 tháng không lãi suất, nhân viên hỗ trợ cực kỳ chuyên nghiệp và tận tâm. Rất hài lòng!
G
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(2/0)
Good for back pain
I'm over 70 and used to suffer from back pain and numb legs. Since getting the Osaki OP Master, just 30 minutes a day makes me feel rejuvenated. The AI body scan is impressive — it finds all the sore spots!
J
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(3/0)
Great chair and great customer service
Five stars all the way. I had a small customer service issue and within second they reached out to me and solved my issue. This is a company that puts customer service first! Not to mention, three friends who have come over and tried the chair all bought it! Couldn’t recommend them
more!
more!
B
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(4/0)
Giao hàng nhanh
Mua xong nằm thích quá, nằm cả ngày. Máy êm, bên này được miễn phí giao hàng và lắp ráp. phục vụ tốt.
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