3-Year
Limited Warranty
- Year 1: In-home service, replacement parts, and labor
- Years 2–3: Replacement parts only
Osaki Pinnacle LE 2D Massage Chair
A streamlined full-body massage chair with body scanning, SL-Track coverage, targeted heat, and easy touchscreen controls
The Osaki Pinnacle LE combines a clean, modern exterior with practical massage features for everyday relaxation at home or in the office. Its 2D massage mechanism works with computerized body scanning and an SL-Track to provide consistent coverage from the neck and shoulders toward the lower back and glute area.
With Zero Gravity recline, 22 air cells, lumbar and calf heating, an automatically extendable footrest, dual foot rollers, a touchscreen controller, side controls, wireless charging, and Bluetooth speakers, the Pinnacle LE offers a balanced mix of comfort and convenience without the complexity of a 3D or 4D mechanism.
Best for
Users who want a modern, easy-to-operate 2D massage chair with body scanning, Zero Gravity, full-body air compression, lower-body heating, foot massage, and useful everyday controls.
Massage feel
The Pinnacle LE provides a smooth, consistent 2D massage with kneading, tapping, rolling, Shiatsu, Swedish, and knocking techniques, supported by air compression and lower-body massage features.
Room fit
The chair is 29 inches wide and reaches 63.5 inches long when reclined. Measure the room, doorway, hallway, stairway, turns, and complete delivery path before ordering.
Key massage features
These are the main Pinnacle LE features most customers should understand before choosing this chair.
Zero Gravity Recline and Space-Saving Design
Zero Gravity elevates the legs and supports the body in a reclined position during massage. The space-saving movement helps reduce the amount of room required behind the chair as it reclines.
- Supports a more relaxed body position during compatible programs.
- Distributes body weight more evenly across the chair.
- Measure the complete upright and reclined footprint before installation.
2D Massage, Body Scan, and SL-Track
The 2D mechanism moves vertically and side to side to deliver kneading, tapping, and other massage techniques across the back. At the beginning of a session, the body scan helps identify shoulder position and back contours so the rollers can align more accurately.
- Provides consistent up-and-down and side-to-side roller movement.
- Body scanning helps adjust roller positioning for the current user.
- The SL-Track follows the spine and extends massage coverage toward the glute area.
22-Cell Full-Body Air Compression
Twenty-two air cells are positioned around the shoulders, arms, calves, and feet to create rhythmic compression during supported programs. This adds a surrounding massage sensation alongside the 2D rollers.
- Targets the shoulders, arms, lower legs, and feet.
- Provides rhythmic holding and releasing pressure.
- Complements the roller, heat, and foot massage features.
Lumbar and Calf Heating
Heating elements provide gentle warmth around the lower back and calf areas during compatible massage sessions. The added warmth is designed to complement the rollers and air compression and make the experience more comfortable.
- Provides warmth at both the lumbar and calf areas.
- Manufacturer-listed temperature range is approximately 75–83°F.
- Designed for comfort and not intended as medical heat treatment.
Automatically Extendable Footrest
The motorized leg rest can extend up to 8 inches using the controller. This helps accommodate different leg lengths and supports users up to approximately 6 feet 2 inches tall, subject to individual body proportions.
- Extends and retracts from the controller or side panel.
- Provides up to 8 inches of additional legroom.
- Works with calf air compression, calf heat, and dual foot rollers.
Touchscreen and Quick-Access Controls
The touchscreen controller provides access to automatic programs and customizable massage settings. A convenient side panel places frequently used controls within easy reach during a session.
- Touchscreen navigation for programs and massage adjustments.
- Side buttons for power, pause, auto mode, heat, recline, and leg adjustments.
- Quick access to footrest extension and retraction.
Additional comfort and convenience features
These supporting features make the Pinnacle LE practical for regular home or office use.
12 Automatic Programs
Programs include Work Relief, Recovery, Deep Tissue, Night Care, Thai Stretch, Gentle, Athletic, Full Back, Circulation, Vitality, Neck & Shoulders, and Waist & Hip.
6 Manual Techniques
Choose from Kneading, Knocking, Shiatsu, Tapping, Rolling, and Swedish massage techniques.
Dual Foot Rollers
Two rotating rollers beneath the feet provide focused contact from the heel toward the front of the foot.
Hand Reflexology
Textured nodes inside the armrest lining apply focused pressure around the palms and fingers during use.
Wireless Charging
A wireless charging surface on the armrest helps keep a compatible phone powered during a massage session.
Bluetooth Speakers
Built-in speakers allow users to play music, podcasts, audiobooks, or relaxing sounds from a compatible device.
Removable Pillow
Removing the pillow can increase direct roller contact around the neck, shoulders, and trapezius area.
Before you choose the Pinnacle LE
The Pinnacle LE has a relatively narrow 29-inch body, but delivery access and user fit should still be checked carefully. Confirm the room dimensions, doorway width, delivery path, seat measurements, warranty, and setup options with Tittac before ordering.
- Measure the intended location in both upright and reclined positions.
- Confirm that the narrowest doorway and hallway can accommodate delivery.
- Compare the 20-inch seat width and 21-inch shoulder width with the intended user.
- Ask Tittac about delivery, installation, warranty coverage, and return details.
Osaki Pinnacle LE FAQ
Is the Pinnacle LE a 2D, 3D, or 4D massage chair?
The Pinnacle LE uses a 2D massage mechanism. Its rollers move vertically and side to side, but they do not provide the adjustable inward-and-outward depth found on 3D and 4D chairs.
What areas receive air compression?
The 22 air cells provide compression around the shoulders, arms, calves, and feet during compatible programs.
Does the chair have foot rollers?
Yes. The Pinnacle LE includes dual foot rollers, along with calf air compression, calf heating, and an extendable footrest.
How far does the footrest extend?
The footrest can extend up to 8 inches using the controller. The manufacturer states that it can accommodate users up to approximately 6 feet 2 inches, although individual fit depends on body proportions.
How wide must the doorway be?
The listed minimum doorway width is 29 inches. Actual delivery clearance may vary depending on the door frame, hinges, hallway, corners, stairs, and installation conditions.
Get help choosing the right massage chair
Whether you visit our showroom or order from out of state, Tittac can help you review chair size, massage style, delivery options, warranty coverage, and return questions before you buy.
- Compare massage feel, body fit, and comfort features before ordering.
- Ask about delivery access, setup expectations, warranty coverage, and return details.
- Get help by phone, text, chat, or showroom visit depending on where you live.
Need help before ordering? Talk with Tittac before you choose your massage chair.
Local customers can visit the showroom. Out-of-state customers can still get help by phone, text, or chat before ordering.
Specifications
| User Fit | |
|---|---|
| Maximum User Weight | 264.5 lbs |
| Recommended Maximum Height | Approximately 6'2" |
| Seat Width | 20.0" |
| Shoulder Width | 21.0" |
| Minimum Doorway Width | 29.0" |
| Chair Dimensions | |
| Chair Dimensions - Upright | 29.0" W x 60.0" L x 48.0" H |
| Chair Dimensions - Reclined | 29.0" W x 63.5" L x 48.0" H |
| Chair Weight | 180.8 lbs |
| Package Information | |
| Package Dimensions - Box 1 | 51.2" W x 30.3" L x 48.1" H |
| Package Weight - Box 1 | 211.0 lbs |
| Massage System | |
| Massage Track Type | SL-Track |
| Roller Type | 2D |
| Body Scan Technology | Yes |
| Air Cells | 22 |
| Foot Rollers | Dual Foot Rollers |
| Hand Reflexology | Yes |
| Programs & Comfort | |
| Automatic Programs | 12 |
| Manual Massage Techniques | 6 |
| Manual Techniques | Kneading, Knocking, Shiatsu, Tapping, Rolling, Swedish |
| Zero Gravity | Yes |
| Lumbar Heating | Yes |
| Calf Heating | Yes |
| Heating Range | Approximately 75–83°F |
| Footrest Extension | Motorized, Up to 8.0" |
| Removable Pillow | Yes |
| Controls & Convenience | |
| Main Controller | Touchscreen Tablet Controller |
| Quick-Access Side Panel | Yes |
| Wireless Charging | Yes |
| Bluetooth Speakers | Yes |
| Power Supply | 110–120V |
| Rated Frequency | 50 / 60Hz |
Please measure your room, doorway, hallway, stairway, turns, and complete delivery path before ordering. The manufacturer lists a minimum doorway width of 29 inches. Actual delivery requirements may vary depending on access and installation conditions.
Owner’s Manual
Download the Osaki Pinnacle LE owner’s manual for setup, operation, safety, maintenance, massage programs, and chair functions.
Osaki Massage Chair Warranty
Osaki massage chairs include a manufacturer limited warranty covering eligible defects in materials and workmanship during normal residential use. Coverage begins on the original purchase date and applies only to the original purchaser.
Warranty Included With Your Chair
The warranty included with this model is shown in the preselected Warranty option above the Add to Cart button. That is the coverage that applies to your purchase and it is included at no additional charge.
Osaki Warranty Coverage by Model
5-Year
Limited Warranty
- Years 1–3: In-home service, replacement parts, and labor
- Years 4–5: Replacement parts only
Osaki warranty terms vary by model. The two plans above are shown for reference only and are not optional upgrades. Only the warranty displayed in the preselected Warranty option for this product applies to your order.
What Is Not Covered
- Physical, accidental, or cosmetic damage
- Commercial, corporate, rental, institutional, or other non-residential use
- Misuse, neglect, improper maintenance, or failure to follow the manufacturer’s instructions
- Unauthorized repairs, alterations, modifications, or use of non-approved replacement parts
- Damage caused by electrical disturbances, power surges, improper voltage, or loss of power
- Environmental damage, including rust, corrosion, fire, flood, wind, hail, earthquake, or tornado
- Shipping, delivery, moving, or handling damage
- Normal wear and cosmetic aging, including fading, fabric pilling, stitching, Velcro, and zippers
- Products purchased from an unauthorized reseller or without valid proof of purchase
Osaki warranties are non-transferable and apply only to the original purchaser. Temporary loss of use while the chair is being inspected, serviced, or repaired is not covered.
Need Warranty Service?
Contact TITTAC Customer Support with your order number and a clear description of the issue. Photos or videos may be requested to help identify the problem. Our team will review the information and help coordinate the appropriate warranty service with Osaki.
Shipping, Exchanges & Returns
Review the delivery options, inspection requirements, and 30-day exchange and return terms for TITTAC massage chairs.
Free Curbside Freight Delivery
Massage chairs include free curbside freight delivery to the 48 contiguous United States. Delivery is generally estimated at 7 to 10 days, but timing may vary by product availability, destination, and freight carrier schedule.
Curbside delivery is made to the curb, driveway, or nearest safe exterior location accessible by the freight truck.
Curbside delivery does not include:
- Moving the chair inside the home
- Stairs, upper floors, or room placement
- Unpacking or assembly
- Removal of boxes and packaging materials
The customer is responsible for arranging sufficient help and equipment to move the chair from the delivery location into the home.
White Glove Delivery
White Glove Delivery is available for an additional charge. Pricing and included services vary by chair model, delivery address, and local service provider.
- The chair is delivered through a local delivery and assembly provider
- The provider contacts the customer to arrange an appointment
- In-home delivery and assembly are provided according to the confirmed service level
- Stairs, room placement, unpacking, and packaging removal must be confirmed in advance
White Glove Delivery generally adds 7 to 10 days to the regular delivery estimate. All White Glove charges are non-refundable once the service has been arranged.
Alaska & Hawaii
Free shipping does not apply to Alaska or Hawaii. Please contact TITTAC before ordering to confirm available delivery options and receive a freight quote.
Inspect Your Delivery
Inspect the packaging and visible condition of the chair before signing the delivery receipt.
- Note all visible damage clearly on the delivery receipt
- Take photos of the packaging, shipping labels, damage, and receipt
- Contact TITTAC as soon as possible
- For severe damage, contact TITTAC before refusing delivery whenever possible
Signing without a damage notation may limit the ability to file a successful freight claim. Concealed damage or functional issues discovered after unpacking should be reported promptly.
30-Day Exchanges & Returns
A massage chair may be requested for exchange or return within 30 days from the purchase date. TITTAC approval and return instructions are required before the chair is shipped back.
Return for a Refund
- The customer is responsible for the original outbound freight cost
- The customer is responsible for return freight
- Applicable freight charges will be deducted from the refund
- White Glove Delivery charges are non-refundable
Exchange for Another Chair
- Price differences are adjusted according to the replacement chair
- Applicable freight charges are the customer's responsibility
- Higher- and lower-priced exchanges may have different freight treatment
- White Glove service for a replacement chair is charged separately
Returned chairs must be securely packaged for freight transport. The customer is responsible for damage caused by improper return packaging.
Refused or Undeliverable Shipments
Customers may be responsible for outbound freight, return freight, redelivery, storage, and any White Glove charges already incurred when delivery is refused without approval, an appointment is missed, or an incorrect or incomplete address is provided.
Questions About Delivery or Returns?
Contact TITTAC for White Glove pricing, Alaska or Hawaii freight quotes, delivery damage assistance, and exchange or return authorization.
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