3-Year
Limited Warranty
- Year 1: In-home service, parts, and labor
- Years 2–3: Replacement parts only
Osaki Ziva 2D Massage Chair
Everyday full-body relaxation with 2D massage, SL-Track comfort, and easy home controls
The Osaki Ziva 2D is designed for customers who want a comfortable, easy-to-use massage chair for daily relaxation at home. It combines 2D roller massage, automatic body scanning, SL-Track coverage, 24-cell air compression, lumbar heat, Zero Gravity recline, foot rollers, and Bluetooth speakers in a clean modern design.
With a quiet brushless motor, touch tablet controller, quick side panel, spring-loaded extendable footrest, removable headrest, and 12 automatic massage programs, the Ziva 2D offers the essential comfort features many families want without feeling overly complicated.
Best for
Users who want an easy everyday massage chair with 2D roller massage, SL-Track coverage, foot rollers, lumbar heat, Zero Gravity, Bluetooth audio, and simple controls.
Massage feel
The Ziva 2D is built for a soothing and approachable massage feel, combining 2D roller movement, body scan alignment, air compression, lumbar heat, and foot massage.
Room fit
The 4-inch space-saving design helps the chair fit closer to the wall, but you should still measure your room, doorway, hallway, and delivery path before purchase.
Key massage features
These are the main Osaki Ziva 2D features most customers should understand before choosing this chair.
2D Massage Mechanism
The Ziva 2D uses a 2D massage mechanism that moves the rollers up and down, as well as side to side, to help create a soothing back massage. This makes the chair a good fit for users who want daily comfort without needing a more complex 4D or 5D system.
- Designed for simple, comfortable back massage.
- Supports kneading, tapping, rolling, shiatsu, and knocking massage styles.
- Good for everyday relaxation after work, errands, or long periods of sitting.
Automatic Body Scan
The Ziva 2D uses body scan technology to detect key areas of the neck and back before the massage begins. This helps the rollers better align with the user’s shoulder height and back position for a more personalized session.
- Helps detect shoulder height before massage begins.
- Supports more accurate roller placement along the back.
- Can be adjusted after the scan for a better individual fit.
SL-Track Massage Coverage
The Ziva 2D features an SL-Track system that guides the rollers from the upper neck and shoulders down through the back and toward the glute area. This gives the chair broader coverage than a basic back-only massage chair.
- Follows the natural curve of the spine.
- Extends massage coverage from the upper back toward the lower body.
- Helps create a more complete back and glute massage experience.
24-Cell Full Body Air Massage
The Ziva 2D includes 24 air cells placed throughout the chair to add gentle rhythmic compression during selected programs. This helps create a fuller massage feel alongside the chair’s roller system.
- Air compression supports multiple areas of the body.
- Adds gentle pressure during selected massage programs.
- Pairs with roller massage for a more complete relaxation session.
Zero Gravity and 4-Inch Space Saving
The Ziva 2D includes Zero Gravity recline to help place the body in a more relaxed position during massage. Its space-saving design allows the chair to be placed about 4 inches from the wall while still transitioning into a full recline.
- Zero Gravity positioning helps create a more relaxed massage posture.
- Space-saving design helps reduce rear clearance needs.
- Useful for living rooms, bedrooms, and smaller relaxation spaces.
Quiet Foot Rollers and Extendable Footrest
The Ziva 2D includes quiet foot rollers designed to massage the bottom of the feet, along with a spring-loaded extendable footrest that can extend up to 7 inches. This helps the chair better fit users with different body proportions.
- Foot rollers help complete the lower-body massage experience.
- Spring-loaded footrest extension supports a better leg fit.
- Helpful for users who stand, walk, travel, or work long days.
Additional comfort and control features
These supporting features help make the Osaki Ziva 2D easier to use, more comfortable, and more complete for everyday home relaxation.
Brushless Motor Massage
The brushless motor helps the chair operate more quietly and efficiently, supporting a smoother massage experience over time.
12 Auto Programs
Twelve automatic programs include Quick Demo, Chinese Massage, Pain Relief, Stretch, Neck Shoulder, Glutes, Relax, Spinal Relaxation, Sport Recovery, Morning, Midday, and Night.
5 Manual Programs
Manual massage options include Kneading, Tapping, Kneading & Tap, Shiatsu, and Knocking for users who want more control over the massage style.
Touch Tablet Controller
The touch tablet controller makes it easier to choose programs, adjust chair position, and manage massage settings.
Adjustable Lumbar Heating
Lumbar heating adds soothing warmth to the lower-back area during selected sessions. The listed heating range is approximately 75°F to 83°F.
Removable Headrest
The removable headrest lets users adjust upper-body comfort and massage depth based on personal preference.
Quick Side Panel
The quick side panel gives users convenient access to selected adjustments without needing to use the main controller every time.
Bluetooth Speakers
Built-in Bluetooth speakers let users enjoy music, calming audio, podcasts, or guided relaxation during a massage session.
Before you choose the Osaki Ziva 2D
A massage chair should fit your body, your room, and your daily routine. Before purchase, confirm the chair dimensions, wall clearance, doorway width, delivery path, warranty coverage, and return details with Tittac.
- Measure the room where the chair will be placed.
- Check doorway, hallway, stair, and delivery access before ordering.
- Confirm the 4-inch wall clearance requirement for full recline.
- Ask about warranty coverage for the specific model.
- Contact Tittac if you want help comparing massage style, chair size, and setup expectations.
Osaki Ziva 2D FAQ
Is the Osaki Ziva 2D a good massage chair for home use?
Yes. The Ziva 2D is a good fit for customers who want an easy-to-use home massage chair with 2D massage, SL-Track coverage, automatic body scan, 24 air cells, Zero Gravity, lumbar heat, foot rollers, Bluetooth speakers, and simple controls.
What makes the Ziva 2D different from higher-end 4D or 5D chairs?
The Ziva 2D focuses on essential everyday comfort rather than advanced multi-depth roller technology. It is better suited for users who want a straightforward massage chair with useful full-body features and easy operation.
How much wall space does the Ziva 2D need?
The product content lists a space-saving design that needs about 4 inches from the wall for full recline. You should still measure your room and confirm the final placement before ordering.
Does the lumbar heat feature replace medical treatment?
No. Lumbar heat is designed to add warmth and comfort during massage sessions. It should not be treated as medical care or a replacement for advice from a healthcare professional.
Can different family members use the Ziva 2D?
Yes. The automatic body scan, adjustable settings, extendable footrest, removable headrest, and multiple massage programs help the chair fit different users more comfortably.
How can I choose the Ziva 2D if I cannot visit the showroom?
You can still get help before ordering. Tittac can walk you through the Ziva 2D’s massage features, chair size, room fit, delivery expectations, warranty coverage, and return details by phone, text, or chat.
Get help choosing the right massage chair
Whether you visit our showroom or order from out of state, Tittac can help you review chair size, massage style, delivery options, warranty coverage, and return questions before you buy.
- Compare massage style, chair size, and comfort features before ordering.
- Ask about delivery options, setup expectations, warranty coverage, and return details for your location.
- Get help by phone, text, chat, or showroom visit depending on where you live.
Need help before ordering? Talk with Tittac before you choose your massage chair.
Local customers can visit the showroom. Out-of-state customers can still get help by phone, text, or chat before ordering.
Specifications
| Recommended Weight Limit | 300 lbs |
|---|---|
| User Height Range | 5'0" - 6'1" |
| Seat Width | 20" |
| Shoulder Width | 19" |
| Minimum Doorway Size | 32" |
| Will Fit Through Standard Household Doorways? | Yes |
| Chair Dimensions | |
| Chair Dimensions - Upright | 57" L x 30" W x 44.5" H |
| Chair Dimensions - Reclined | 67.5" L x 30" W x 34.3" H |
| Distance to Wall | 2.75" |
| Chair Weight | 178 lbs |
| Package Information | |
| Package Dimensions | 51.78" L x 31.1" W x 46.7" H |
| Package Weight | 218 lbs |
| Massage System | |
| Massage Track Type | SL-Track |
| Roller Type | 2D Quad Style Massage Mechanism |
| Roller Speed Adjustment | 5 Speed |
| Roller Glute Massage | Yes |
| Body Scan Technology | Yes |
| Foot Rollers | Foot Roller and Air Compression |
| Programs & Comfort | |
| Zero Gravity | Yes |
| Stretch Program | Yes |
| Automatic Programs | 12 Automatic Programs |
| Manual Programs | Whole, Partial, and Point Massage |
| Massage Techniques | Kneading, Tapping, Kneading and Tapping, Shiatsu, and Knocking |
| Heat | Lumbar |
| Airbags | 24 |
| Air Massage Areas | Shoulders, Arms, Calves, and Feet |
| Airbag Intensity Adjustment | 5 Intensity Adjustments |
| Ottoman Length Adjustment | Spring |
| Auto Timer | 10 / 20 / 30 Minutes |
| Controls & Build | |
| Remote Type | Tablet Remote with Buttons and Armrest Controls |
| Bluetooth Speakers | Yes |
| Upholstery | Synthetic Leather |
Please measure your room, doorway, hallway, stairway, and delivery path before ordering. Large massage chairs may require partial disassembly for delivery through standard household doorways.
Owner’s Manual
Download the Osaki Ziva owner’s manual for setup, operation, safety, maintenance, and chair functions.
Osaki Massage Chair Warranty
Osaki massage chairs are covered against defects in materials and workmanship under normal residential use. Coverage begins on the original purchase date and applies only to the original purchaser.
Warranty Coverage
5-Year
Limited Warranty
- Years 1–3: In-home service, parts, and labor
- Years 4–5: Replacement parts only
Warranty coverage varies by model. Please refer to the product specifications to confirm whether the chair includes the 3-year or 5-year limited warranty.
What Is Not Covered
- Physical, accidental, or cosmetic damage
- Commercial, corporate, rental, or institutional use
- Misuse, neglect, improper maintenance, or failure to follow instructions
- Unauthorized repairs, alterations, or modifications
- Electrical disturbances, power surges, or loss of power
- Environmental damage, including rust, corrosion, fire, flood, wind, hail, earthquake, or tornado
- Shipping or handling damage
- Normal wear, including fading, fabric pilling, stitching, Velcro, and zippers
- Products purchased from unauthorized resellers
Osaki warranties are non-transferable and apply only to the original purchaser. Loss of use while the product is being inspected or repaired is not covered.
Need Warranty Service?
Contact TITTAC Customer Support with your order number and a description of the issue. Photos or videos may be requested to assist with diagnosis. Our team will help coordinate the appropriate warranty service with Osaki.
Shipping, Exchanges & Returns
Review the delivery options, inspection requirements, and 30-day exchange and return terms for TITTAC massage chairs.
Free Curbside Freight Delivery
Massage chairs include free curbside freight delivery to the 48 contiguous United States. Delivery is generally estimated at 7 to 10 days, but timing may vary by product availability, destination, and freight carrier schedule.
Curbside delivery is made to the curb, driveway, or nearest safe exterior location accessible by the freight truck.
Curbside delivery does not include:
- Moving the chair inside the home
- Stairs, upper floors, or room placement
- Unpacking or assembly
- Removal of boxes and packaging materials
The customer is responsible for arranging sufficient help and equipment to move the chair from the delivery location into the home.
White Glove Delivery
White Glove Delivery is available for an additional charge. Pricing and included services vary by chair model, delivery address, and local service provider.
- The chair is delivered through a local delivery and assembly provider
- The provider contacts the customer to arrange an appointment
- In-home delivery and assembly are provided according to the confirmed service level
- Stairs, room placement, unpacking, and packaging removal must be confirmed in advance
White Glove Delivery generally adds 7 to 10 days to the regular delivery estimate. All White Glove charges are non-refundable once the service has been arranged.
Alaska & Hawaii
Free shipping does not apply to Alaska or Hawaii. Please contact TITTAC before ordering to confirm available delivery options and receive a freight quote.
Inspect Your Delivery
Inspect the packaging and visible condition of the chair before signing the delivery receipt.
- Note all visible damage clearly on the delivery receipt
- Take photos of the packaging, shipping labels, damage, and receipt
- Contact TITTAC as soon as possible
- For severe damage, contact TITTAC before refusing delivery whenever possible
Signing without a damage notation may limit the ability to file a successful freight claim. Concealed damage or functional issues discovered after unpacking should be reported promptly.
30-Day Exchanges & Returns
A massage chair may be requested for exchange or return within 30 days from the purchase date. TITTAC approval and return instructions are required before the chair is shipped back.
Return for a Refund
- The customer is responsible for the original outbound freight cost
- The customer is responsible for return freight
- Applicable freight charges will be deducted from the refund
- White Glove Delivery charges are non-refundable
Exchange for Another Chair
- Price differences are adjusted according to the replacement chair
- Applicable freight charges are the customer's responsibility
- Higher- and lower-priced exchanges may have different freight treatment
- White Glove service for a replacement chair is charged separately
Returned chairs must be securely packaged for freight transport. The customer is responsible for damage caused by improper return packaging.
Refused or Undeliverable Shipments
Customers may be responsible for outbound freight, return freight, redelivery, storage, and any White Glove charges already incurred when delivery is refused without approval, an appointment is missed, or an incorrect or incomplete address is provided.
Questions About Delivery or Returns?
Contact TITTAC for White Glove pricing, Alaska or Hawaii freight quotes, delivery damage assistance, and exchange or return authorization.
Write your own review
Close
Z
Was this review helpful?
(0/0)
working great
Worth every penny. The white glove service was great
M
Was this review helpful?
(0/0)
Replaced my old chair
I was recommended this massage chair from a friend who bought it last year. The price was a little over my budget but I financed it. My husband and I are very happy the service of the seller.
D
Was this review helpful?
(0/0)
Very comfortable
Bought this chair for hubby. He just loves it
Q
Was this review helpful?
(1/0)
this chair amazing, nice and quiet
bought this for my wife and she loves it. great whiteglove delivery, the installers were very professional.
Recommended for You
